ICX Managed Services is Jacksonville’s leading managed services provider offering enterprise-level solutions to businesses in insurance, finance, logistics, non-profits, professional services, and more. Reliable technology is crucial for all businesses, and outages can be catastrophic to your bottom line and your customer’s confidence in you. We strive to provide our clients with the technology and tools that enables them to operate continuously without interruption.
Our fully-managed IT services suite provides businesses with 24/7/365 peace of mind, freeing you to focus on driving your business forward. We offer flat rate packages to make budgeting for your IT needs easy and reliable, and we monitor your systems, apply patches, protect against viruses, ensure backups are performed successfully, and more. ICX offers comprehensive on-site and cloud solutions to meet your desktop support, managed IT, and managed VoIP needs. We also have expertise creating powerful, efficient VoIP phone solutions to support any phone system or call center set up so you can count on crystal clear call quality 24/7.
With our TaaS (Technology as a Service) solution, you can get the new computers, printers, networking equipment, and peripherals you need to maintain top efficiency for a low flat monthly fee per device. With the TaaS program you access the latest technology without the upfront expense and high overhead of on–going maintenance, patches, bug fixes, security updates, and more.
Our team of experienced technical experts, along with our focus on operational excellence, cost-efficiency, and cutting-edge technology solutions have earned us a reputation for best-in-class customer service, long-lasting client relationships, and local recognition. We'll catch (and fix) the little problems before they become big ones – in many cases, before you're even aware that there's an issue. Our personalized approach ensures that you can focus on your core business while we manage, operate, and optimize your information technology needs seamlessly.
Our process is simple and customized to your concerns, immediate needs, and long-term goals. We assess your infrastructure and current capabilities, learn your budget, time constraints, and needs, and build a custom plan that delivers timely, efficient solutions that perfectly meets your needs today and can grow with you in the future. We never apply a one-size-fits-all approach to your business, because you’re unique, and so are we. Request a custom consultation today and see what our expertise can do for you.