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7 Ways to Boost Virtual Team Communication and Collaboration

February 17th, 2021 by admin

With the majority of people today still working remotely, the 40-hour workweek has been digitized. That has its own challenges. How can you ensure quality communication virtually? Here are some ideas to improve communication during this period of remote work. 1. Create a virtual water cooler with...

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Posted in: Managed IT Services, Solutions

Tips to Improve WiFi Connectivity for Remote Workers

February 10th, 2021 by admin

With so many employees still working remotely amid the pandemic, the lifeline of their productivity is their Internet connection. In fact, PC Magazine reports that, “According to a survey conducted by WhistleOut (using online survey application Pollfish), more than 35 percent of respondents said a...

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Posted in: IT, Support

The Age of Everything as a Service

January 20th, 2021 by admin

A new concept is sweeping IT managed services, and it makes perfect sense. Everything as a service (XaaS) is the concept of calling up software components across a network. It is a subset of cloud computing, and it is the essence of a variety of solutions we deploy for clients every day. The "As-a-Service"...

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Posted in: Solutions

How to Rollback from Ransomware to Recover Fast

January 13th, 2021 by admin

Not be alarmist, but ransomware wreaked havoc in 2020. It may be even worse this year. The average ransom payment jumped 31% to $233,817 in the third quarter from the second quarter, according to a report from Coveware. Average ransom payment? Up to nearly $250,000, compared to $100,000 in 2019, though...

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Posted in: Managed IT Services, Security, Solutions

Think Your Cloud Data is Automatically Secured? Think again.

January 6th, 2021 by admin

This is a news flash for all Microsoft 365 users. Microsoft 365 is not automatically protected. But it's hosted, in the 'cloud,' it must be secure, right? As organizations increasingly move data into cloud-based applications, many believe that traditional best practices, such as data backup are outdated....

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Posted in: Security, Solutions

How Server Virtualization Minimizes IT Downtime

December 16th, 2020 by admin

When your server goes down, so does your productivity. We work with leading remote management and monitoring provider Datto to make sure our clients have the fastest downtime recovery anywhere by using server virtualization. Server virtualization is a server resource management method that splits...

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Posted in: Solutions

The Big Benefits of Windows Virtual Desktop (WVD)

December 2nd, 2020 by admin

Since Windows Virtual Desktop (WVD) entered General Availability in October 2019, it has rapidly gained popularity among enterprises, government, and educational institutions. Beyond the technological advantages that WVD brings to the table, several nuances make it the most cost-effective cloud-based...

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Posted in: Solutions

Ramp Up Your Data Security Protocols Before the Holidays

November 18th, 2020 by admin

While the world is excited to focus on the cheer and goodwill that accompanies the holiday season, cybersecurity criminals will use the good mood to wreak havoc. And the fact is, this year, more than ever before, Santa must go digital, so online shopping is going to spike. In a survey of 2,000 U.S....

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Posted in: Security

The Unsung Hero in the Fight Against Ransomware

November 11th, 2020 by admin

In 2019, ransomware attacks impacted 89 college, universities, and school districts, 113 state, and municipal governments and agencies, and 764 healthcare providers - and those are heavily protected organizations! There are countless tools that managed service providers (MSPs) use to protect their...

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Posted in: Security, Solutions

The Cyber Breach Liability Conundrum

October 28th, 2020 by admin

Cybersecurity is a business decision. Just like you would ensure your equipment or buy worker’s comp to protect your employees, cyber liability insurance is a critical piece of your business protection and continuity strategy. Cyber liability insurance is recommended for all businesses today. It helps...

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Posted in: Security, ICX


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