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2020 Technology Trends to Watch For

January 15th, 2020 by admin

Technology continues to move at light speed, and there’s a lot of neat stuff to look for in the year ahead. The major trends to watch at Artificial Intelligence as a Service, 5G data networks, computers that can see (yes!), extended reality, advances in blockchain technology, and edge computing. If...

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Posted in: Press Release,

Office 365 'Password Expiring' Phishing Scam

January 8th, 2020 by admin

This is an important alert for all our Microsoft Office 365 users. This scam originally came up last summer but it has been making the rounds again so we wanted to bring it back up. If you have received an email with a subject line something like, "Office 365 Password About to Expire" claiming...

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Posted in: Security,

Holiday Scams and Malware Alert

December 18th, 2019 by admin

The Department of Homeland Security’s Cyber Infrastructure (CISA) division released an alert on currently circulating online browsing/shopping scams and malware campaigns you should be aware of. The alert warns about fake ads or shipping notifications, which may include attachments infected with malware....

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Posted in: Security,

The Beauty of Collaboration with Microsoft 365's 'Teams' Chat Function

December 11th, 2019 by admin

As both an IT managed service provider and a busy office with team members working both in and out of the office, we utilize Microsoft Teams, a part of the Office 365 cloud suite, quite regularly. Among the features we enjoy the most is the ability to create small groups based around a task, client...

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Posted in: Managed IT Services,

5-Minute Cybersecurity Training Guide for Your Employees

November 26th, 2019 by admin

Teaching your employees how to be cyber-conscious and take precautions is an important part of your company's overall security awareness training. That's why we felt it was important to share this e-book from our partner Arctic Wolf that breaks down some important cybersecurity issues and how to approach...

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Posted in: Security,

While You’re Away – The Fraudsters Will Play

November 19th, 2019 by admin

Coming into the first big holiday of the season, we know you’re excited to be away from the office to relax and spend time with friends and family (so are we!). But this is also an important time to remind you of why the remote monitoring and management tools we deploy are so important. Because while...

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Posted in: IT, Managed IT Services, Solutions, Support,

The Immediate Impacts of Failing to Upgrade to Windows 10 Now!

November 13th, 2019 by admin

For those of you on the fence about when to upgrade your operating systems off Windows 7 to Windows 10, this blog is for you! There are many additional consequences, aside from security, that will impact your day-to-day use of your computers if you do not upgrade to Window 10 by the deadline. For example,...

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Posted in: Security, Support,

The Benefits of Excellent Network Maintenance

November 6th, 2019 by admin

As discussed in last week’s blog, Why All Networks Require Maintenance, it is clear how important consistent on-going network maintenance is to your businesses’ security and productivity. Good network maintenance doesn’t have to cost an arm and a leg but it should be comprehensive. When done right,...

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Posted in: Solutions,

Why All Networks Require Maintenance

October 30th, 2019 by admin

Recent estimates revealed that 80% of total IT costs occur after the initial purchase, making network maintenance decisions even more critical than asset acquisition talks. Networks need maintenance because they are the lifeblood of your operations and running with a malfunction or improper settings...

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Posted in: Managed IT Services,

Prevent Ransomware Attacks with Access Controls and Good PAM Practices

October 23rd, 2019 by admin

Modern businesses are all struggling with the growing threat of ransomware attacks. We deal with them all the time here at ICX, often spotting them and stopping them before our clients even become aware they are happening. The consensus on the best way to prepare for the eventuality of a ransomware...

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Posted in: Security,


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