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The Evolution of IT Managed Services

September 16th, 2020 by admin

At the outset of enterprise computing, information technology services and management were focused on a break/fix basis, meaning computer systems were only managed by an expert when they did not work, necessitating a technician to come out to fix it. This technician may also have been the person who...

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Posted in: Security, Solutions

The Top 5 Cyberattacks of August 2020

September 9th, 2020 by admin

We talk about cybersecurity all the time because it's the #1 concern of our clients. That's why we partner with smart cybersecurity solution firms like Arctic Wolf to deploy the best tools available for our clients. Our Arctic Wolf offerings for managed services clients include managed detection and...

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Posted in: Security, Solutions

The Case for Two-Factor Authentication

September 1st, 2020 by admin

We always recommend our client partners setup and maintain 2-factor authentication for their organizations. And the basis of that strong recommendation is simple, and it's the only fool-proof secure way to ensure passwords are not compromised. Two-factor authentication (2FA) lets you protect valuable...

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Posted in: Security, ICX

Infrastructure as a Service (IaaS) Explained

August 12th, 2020 by admin

Most enterprise workloads are now in the cloud. Among the many different cloud computing options is Infrastructure as a Service (IaaS). This article will explain what IaaS is, as well as the advantages and disadvantages of using it. What is Infrastructure as a Service (IaaS)? Rather than purchasing...

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Posted in: Solutions

Adapting to Deliver Service Throughout COVID-19

August 5th, 2020 by admin

While the world has grappled with how to stop the spread of COVID-19, essential workers like managed service providers have also had to adapt our business practices to protect our employees rapidly, their families, and our community. In addition to following all CDC and state and local guidelines,...

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Posted in: Security, Solutions

8 BIG Benefits of Microsoft Office 365 for Your Business

July 8th, 2020 by admin

Microsoft Office 365 is an all-inclusive solution for small to medium-sized businesses because it's both feature-rich and scalable to fit your business's needs as you grow. Microsoft 365 can help your employees work together in new and more efficient ways. But it's also more than just a...

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Posted in: ICX, Solutions

Free Webinar with Datto | Your Secret Weapon Against Cybercrime

July 1st, 2020 by admin

We are excited to announce we have partnered with Datto to bring you an info-packed webinar on July 28 that 10 am EST called Your Secret Weapon Against Cybercrime. Hosts Desraie Thomas, Channel Development Manager from Datto, and COO Justin Kane from ICX will explain some of the common cybersecurity...

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Posted in: Managed IT Services, Security, ICX

Managed IT Services Designed for Your Business

June 24th, 2020 by admin

Having issues with your network? No need to worry, our support team has got your back! The quality of our service is unmatched in Florida. We employ a tailored approach by studying the framework of your IT setup and leveraging our knowledge and expertise in Managed IT services to maximize the performance...

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Posted in: Managed IT Services

Why Every Business Needs SaaS Backup

June 17th, 2020 by admin

There's a common misconception among SaaS (Software as a Service or cloud) users that backup isn't necessary for their data because it exists in the cloud. However, this is patently false. SaaS applications are just as vulnerable to data loss as on-premise applications. Why? Because the primary cause...

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Posted in: Solutions

Managed Power - Stop Power Loss Service Calls Forever

June 10th, 2020 by admin

A recent study commissioned by the World Bank Group estimates there are between 365-445 million small-to-medium-sized businesses (SMBs) in emerging markets around the world, employing up to 60 percent of the total workforce. As these businesses grow, they increasingly (up to 30 percent, according...

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Posted in: Solutions, Support


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