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Tips to Choosing an IT Managed Services Provider in Jacksonville

February 12th, 2020 by admin

IT Engineer Providing Managed Service Support

As your business grows, your natural dependency on technology to run your operations grows in stride. So, selecting an IT managed services partner is probably high on your priority list. But where do you start? Here’s a quick guide to help you determine if an IT managed services provider is the right technology partner for your business.

  1. Determine your businesses’ needs today and how they may grow in the future. Projecting your own growth and understanding how you may need to scale will help as you review managed services proposals. Look for a provider that gives you scalable solutions that will grow with you.

  2. Find out who their technology partners are. In the world of technology, many businesses must work together seamlessly to offer all the solutions you will need. These may include Microsoft Office 365, data backups, remote management and monitoring, cloud services, disaster recovery and more. Ask about who the managed services provider partners with and why they trust that solution. Those answers will go a long way into determining if they understand your businesses’ needs and if they have solutions to meet them.

  3. Look for a custom approach. If the provider is offering a cookie-cutter one-size-fits-all package, turn and run. Because your business isn’t the same as the one next door or even down the block, so your managed services solutions, infrastructure, and hardware shouldn’t be the same either.

  4. Look for cohesive, comprehensive recommendations that consider the whole picture of how you operate. This means more than just ordering new servers and setting them up. The provider should give you a strategic, comprehensive recommendation on how to make your operations run smoother and be the most cost efficient.

  5. Ask if their tech support is on-site and local. Our tech support team works from our Jacksonville operations center and are all locally trained and supervised. This ensures you get the best support every time you call and you’ll never be pushed to an offshore answering service.

  6. Looking for technology support and managed services in Jacksonville? We’re here to help! Request a custom consultation today to learn more.

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