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News and Technology Articles

Reduce Operating Costs with Cloud Computing

March 18th, 2024 by admin

In today's fast-paced and competitive business landscape, organizations are constantly seeking ways to enhance efficiency, streamline operations, and, most importantly, reduce operating costs. One transformative technology that has become a game-changer...

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Posted in: Managed IT Services

Why Cloud Computing Is Essential for Your Business

November 16th, 2023 by admin

In today's fast-paced and dynamic business environment, the need for efficient, scalable, and secure technology solutions is paramount. Enter cloud computing, a revolutionary technology that has transformed the way businesses operate and manage...

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Posted in: Solutions

How Can Cloud Computing Benefit Your Business?

July 3rd, 2023 by admin

In the digital age, businesses continually seek ways to enhance their efficiency, agility, and competitiveness. With the rapid advancement of technology, one paradigm has emerged as a game-changer in the world of computing: cloud computing. This...

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Posted in: Solutions

How Desktop-as-a-Service Saves Businesses Money and Improves Efficiency

April 5th, 2023 by admin

Desktop-as-a-Service (DaaS) is a cloud computing service model that enables organizations to run desktop software and applications from the cloud, rather than running them on local computers. With DaaS, users can access their desktops from anywhere...

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Posted in: Solutions

Learn About the Benefits of Technology-as-a-Service for Your Business

March 21st, 2023 by admin

Technology-as-a-service (TaaS) is a new business model that enables organizations to access the latest technologies without making large upfront investments in technology hardware or software. It is similar to the traditional Software as a Service (SaaS)...

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Posted in: Solutions

The Benefits of Cloud Computing

March 10th, 2023 by admin

Cloud computing is a method of delivering information technology services and resources over the internet. It enables businesses to access software, platforms, storage, networks, and other IT resources that are hosted in an off-site data center instead...

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Posted in: Solutions

Benefits of the Cloud for Businesses

January 8th, 2023 by admin

The cloud is quickly becoming an essential part of any business's technology strategy. It provides cost savings and improved scalability, and the agility of cloud-based services allows businesses to focus more on their core operations. By leveraging...

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Posted in: Managed IT Services, ICX, Solutions, Support

The Reasons You Need Microsoft Office 365 Solutions

November 23rd, 2022 by admin

As a business owner, you need to have access to the latest tools and software in order to stay competitive. Microsoft Office 365 solutions offer you the latest versions of the most popular productivity software, including Word, Excel, PowerPoint, and...

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Posted in: Solutions

Benefits of Cloud Computing for Businesses

November 2nd, 2022 by admin

As the 21st century dawned, the world witnessed the emergence of a new technology that would revolutionize communication and information sharing – the computer cloud. No longer did information have to be stored on a physical computer – it...

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Posted in: Solutions

Get Work 'Anywhere' Workspace with RingCentral

October 27th, 2021 by admin

As a partner of RingCentral, we know that flexibility and features are the keys to your businesses' success. Your workers are more disbursed today than ever before which means you need to optimize your communications workflow and how clients/vendors...

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Posted in: Solutions

It’s Cybersecurity Awareness Month!

October 20th, 2021 by admin

With an abundance of new and existing technologies available, it's become clear that the cybersecurity industry has no shortage of tools. Unfortunately, the same can't be said for the availability of skilled experts who can effectively use those tools...

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Posted in: IT, Security, ICX

Multi Device VoIP Phones to the Rescue

August 18th, 2021 by admin

RingCentral harnesses the power of the cloud to help today's modern, mobile businesses communicate faster, smarter, and more effectively than ever before. Built on a secure and reliable cloud communication and collaboration platform, RingCentral goes...

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Posted in: Managed IT Services, Solutions, Support

Smart Effective SaaS Business Backup Solutions

July 28th, 2021 by admin

You may recall that in January 2021 we posted a blog called 'Think Your SaaS Data is Automatically Secured? Think Again.' In that post we made the case for having a strong backup solution for any of your cloud-hosted business applications, even Microsoft...

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Posted in: Security, Solutions

Win More Business with Cloud-Based Services

July 14th, 2021 by admin

Technology in every industry is rapidly evolving and cloud-based services are one example. Utilizing the flexibility and scalability of the cloud is having a major impact on how companies approach, interact with, and help clients. But how can you use...

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Posted in: Support

Find ICX on the Jacksonville Business Journal Again in June with Two New Articles

June 2nd, 2021 by admin

If you've recovered from the excitement after our first two articles on the Jacksonville Business Journal that published online in May, hold onto your hats because we have two NEW articles just published for June! This month we covered: How to unlock...

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Posted in: Managed IT Services, Security, Solutions

Why Endpoint Detection and Response Is Not Enough

April 14th, 2021 by admin

A war cannot be won on one front with a single arsenal–you need a well-trained army, navy, and air force. Likewise, fending off criminal hackers requires a diverse pool of technologies, trained security experts, and tried and tested practices...

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Posted in: Security, Solutions

Improve Collaboration and Knowledge Sharing with New Microsoft 365 Features Coming Soon!

March 24th, 2021 by admin

We are excited to share new Microsoft 365 features that are on the horizon for release to existing and new users soon! If you don't use ICX to manage your Microsoft 365 setup, users, and security now is a great time to make the switch. Request a quote...

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Posted in: Managed IT Services, Solutions

7 Ways to Boost Virtual Team Communication and Collaboration

February 17th, 2021 by admin

With the majority of people today still working remotely, the 40-hour workweek has been digitized. That has its own challenges. How can you ensure quality communication virtually? Here are some ideas to improve communication during this period of remote...

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Posted in: Managed IT Services, Solutions

The Age of Everything as a Service

January 20th, 2021 by admin

A new concept is sweeping IT managed services, and it makes perfect sense. Everything as a service (XaaS) is the concept of calling up software components across a network. It is a subset of cloud computing, and it is the essence of a variety of solutions...

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Posted in: Solutions

How to Rollback from Ransomware to Recover Fast

January 13th, 2021 by admin

Not be alarmist, but ransomware wreaked havoc in 2020. It may be even worse this year. The average ransom payment jumped 31% to $233,817 in the third quarter from the second quarter, according to a report from Coveware. Average ransom payment? Up to...

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Posted in: Managed IT Services, Security, Solutions

Think Your Cloud Data is Automatically Secured? Think again.

January 6th, 2021 by admin

This is a news flash for all Microsoft 365 users. Microsoft 365 is not automatically protected. But it's hosted, in the 'cloud,' it must be secure, right? As organizations increasingly move data into cloud-based applications, many believe that traditional...

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Posted in: Security, Solutions

How Server Virtualization Minimizes IT Downtime

December 16th, 2020 by admin

When your server goes down, so does your productivity. We work with leading remote management and monitoring provider Datto to make sure our clients have the fastest downtime recovery anywhere by using server virtualization. Server virtualization...

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Posted in: Solutions

The Big Benefits of Windows Virtual Desktop (WVD)

December 2nd, 2020 by admin

Since Windows Virtual Desktop (WVD) entered General Availability in October 2019, it has rapidly gained popularity among enterprises, government, and educational institutions. Beyond the technological advantages that WVD brings to the table, several...

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Posted in: Solutions

Remote Work for the Long Haul

October 14th, 2020 by admin

Now that most US workers are 6+ months into working remotely, we have all made some changes in the ways we work, collaborate, and communicate. A boon of high-tech cloud software is available to make this easier and more fluid than ever before, which...

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Posted in: Managed IT Services, ICX, Solutions

Infrastructure as a Service (IaaS) Explained

August 12th, 2020 by admin

Most enterprise workloads are now in the cloud. Among the many different cloud computing options is Infrastructure as a Service (IaaS). This article will explain what IaaS is, as well as the advantages and disadvantages of using it. What is Infrastructure...

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Posted in: Solutions


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