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8 BIG Benefits of Microsoft Office 365 for Your Business

July 8th, 2020 by admin

Microsoft Office 365 is an all-inclusive solution for small to medium-sized businesses because it's both feature-rich and scalable to fit your business's needs as you grow. Microsoft 365 can help your employees work together in new and more efficient ways. But it's also more than just a...

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Posted in: ICX, Solutions

Managed IT Services Designed for Your Business

June 24th, 2020 by admin

Having issues with your network? No need to worry, our support team has got your back! The quality of our service is unmatched in Florida. We employ a tailored approach by studying the framework of your IT setup and leveraging our knowledge and expertise in Managed IT services to maximize the performance...

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Posted in: Managed IT Services

Why Every Business Needs SaaS Backup

June 17th, 2020 by admin

There's a common misconception among SaaS (Software as a Service or cloud) users that backup isn't necessary for their data because it exists in the cloud. However, this is patently false. SaaS applications are just as vulnerable to data loss as on-premise applications. Why? Because the primary cause...

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Posted in: Solutions

Managed Power - Stop Power Loss Service Calls Forever

June 10th, 2020 by admin

A recent study commissioned by the World Bank Group estimates there are between 365-445 million small-to-medium-sized businesses (SMBs) in emerging markets around the world, employing up to 60 percent of the total workforce. As these businesses grow, they increasingly (up to 30 percent, according...

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Posted in: Solutions, Support

Tips to Make the Move to the Right IT Provider for Your Business

May 6th, 2020 by admin

If you're browsing our blog and resources, you may be interested in making the switch to a new IT service provider. A lot of ICX's loyal clients have been through the process of evaluating new providers before finding the right fit with us, and it can be a stressful process. Here are a few simple tips...

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Posted in: Managed IT Services, ICX

Set Up Your Remote Workers for Success and Security

April 8th, 2020 by admin

While everyone scrambled over the last few weeks to get laptops and send in-office employees to work from home, a few essential tools may have been overlooked in the process. Many small business owners may not realize that the network and PC monitoring tools they had set up in the office may not translate...

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Posted in: Managed IT Services, Solutions, Support

Check Out Our New Client Portal!

March 11th, 2020 by admin

We've recently transitioned ticketing systems into ConnectWise, and we have a brand-new client portal that is much more user-friendly. Here are some highlights of the new system and how ICX clients can get started using it for your organization! Create a Ticket To submit a ticket from the Tickets screen:...

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Posted in: Solutions, Support

Tips to Choosing an IT Managed Services Provider in Jacksonville

February 12th, 2020 by admin

As your business grows, your natural dependency on technology to run your operations grows in stride. So, selecting an IT managed services partner is probably high on your priority list. But where do you start? Here’s a quick guide to help you determine if an IT managed services provider is the right...

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Posted in: Support

While You’re Away – The Fraudsters Will Play

November 19th, 2019 by admin

Coming into the first big holiday of the season, we know you’re excited to be away from the office to relax and spend time with friends and family (so are we!). But this is also an important time to remind you of why the remote monitoring and management tools we deploy are so important. Because while...

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Posted in: IT, Managed IT Services, Solutions, Support

The Benefits of Excellent Network Maintenance

November 6th, 2019 by admin

As discussed in last week’s blog, Why All Networks Require Maintenance, it is clear how important consistent on-going network maintenance is to your businesses’ security and productivity. Good network maintenance doesn’t have to cost an arm and a leg but it should be comprehensive. When done right,...

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Posted in: Solutions

The Overhype of Gigabit Internet Speeds

October 16th, 2019 by admin

Gig-speed internet is shorthand for broadband service with up to gigabit-per-second download speeds and it’s the fancy new thing on the market. Although it might seem like having ultra-fast internet is necessary in your business, the truth is signing up for a gigabit connection just because it’s currently...

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Posted in: IT, Solutions

The Real Costs of Data Breaches

September 18th, 2019 by admin

As time marches on, cyberattacks grow more sophisticated, more malicious, and more widespread. And with advanced cybercriminals finding new ways into organizations, businesses of every size risk being attacked. So, today’s companies need to understand what the consequences will be if, and when, it happens....

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Posted in: Security, Solutions, Support

Patch Management 101

August 21st, 2019 by admin

One of the important services we provide clients here at ICX is patch management. But what does that even mean? A patch is a change to a computer program that is designed to update, fix, or improve it by securing vulnerable areas. Patches aim to: Fix security vulnerabilities Implement bug fixes Improve...

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Posted in: Security, Solutions, Support

The Real Value of IT Managed Services to CEOs

July 3rd, 2019 by admin

The value of ‘managed’ or ‘outsourced IT services’ are many, but it comes down to risk vs. reward. Businesses are always trying to cut overhead while gaining revenue. It’s that delicate balance between output and earnings every CEO walks. And maintaining a secured, always-on...

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Posted in: IT, Managed IT Services, Security, Solutions

Time for an IT Upgrade?

June 15th, 2019 by admin

Upgrading your systems doesn't have to be a hassle with ICX Managed Services. We will design, implement, and manage your entire IT infrastructure for you but, it is imperative to know when it's time to upgrade your current networks because it could be potentially running your business to the ground....

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Posted in: Managed IT Services, Solutions

Never Worry About Inevitable IT Issues With Our Service Desk

April 24th, 2019 by admin

When it comes to IT, it's never a matter of "if" the tech your using will run into a problem but "when" as it's an inevitability that something will go wrong. From technical errors to human errors an issue will arise, and someone has to deal with it. That's why we have our Service...

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Posted in: IT, Support

The Backbone of Your Business

August 1st, 2018 by admin

At ICX we can help support your business objectives by designing an infrastructure that keeps you growing! With today’s ever evolving technology, your business success depends on staying ahead of the competition, and that starts with a solid foundation. Your office runs on reliable communications....

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Posted in: Solutions

ICX Managed Services Named Member of the Trust X Alliance

May 14th, 2018 by admin

World's Leading Technology Distributor Recognizes ICX Managed Services as an Elite IT Service Provider We are proud to announce that we have been selected as a member of the Trust X Alliance. Founded by the world's largest technology distributor Ingram Micro Inc. (NYSE: IM) and led...

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Posted in: Press Release


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