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Set Up Your Remote Workers for Success and Security

April 8th, 2020 by admin

While everyone scrambled over the last few weeks to get laptops and send in-office employees to work from home, a few essential tools may have been overlooked in the process. Many small business owners may not realize that the network and PC monitoring tools they had set up in the office may not translate...

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Posted in: Managed IT Services, Solutions, Support

Cybersecurity Managed Detection and Response Explained

January 27th, 2020 by admin

Comprehensive cybersecurity sounds like an impossible-to-achieve oxymoron in today’s highly digital and vulnerable world. But it’s not. We partner with Arctic Wolf to provide comprehensive managed detection and response for your business with 24x7 monitoring that provides on-going, behind-the- scenes...

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Posted in: Security

While You’re Away – The Fraudsters Will Play

November 19th, 2019 by admin

Coming into the first big holiday of the season, we know you’re excited to be away from the office to relax and spend time with friends and family (so are we!). But this is also an important time to remind you of why the remote monitoring and management tools we deploy are so important. Because while...

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Posted in: IT, Managed IT Services, Solutions, Support

Prevent Ransomware Attacks with Access Controls and Good PAM Practices

October 23rd, 2019 by admin

Modern businesses are all struggling with the growing threat of ransomware attacks. We deal with them all the time here at ICX, often spotting them and stopping them before our clients even become aware they are happening. The consensus on the best way to prepare for the eventuality of a ransomware...

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Posted in: Security

How a Real Phishing Attack Can Happen

October 9th, 2019 by admin

We recently dealt with a very sneaky phishing attack and wanted to share it so you don’t fall victim to this too! A client looked up what they thought was the customer service team for the software they were having issues with. However, what they found online was a fake customer service number that...

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Posted in: Security, ICX

Reduce Downtime with Remote Monitoring

May 25th, 2019 by admin

For every hour that your servers, networks, and systems are down, your business is losing money. One hour of downtime can cost your business well over $80,000 in lost revenue and expenses, and this cost can significantly increase the longer an outage is occurring. We understand how critical it is to...

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Posted in: Solutions


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