January 30th, 2023 by admin
Service desk services are an important part of IT service management. Service desks provide prompt, reliable customer service by responding to inquiries and resolving various technical issues that customers may experience or need help with. Common services...
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Tags: communications, help desk, IT management, IT services, service desk, Solutions
Posted in: Solutions
August 11th, 2021 by admin
Our talented Service Desk support team are the backbone of the I.T. Managed Services solutions we deliver every day. They can troubleshoot and fix a variety of simple or complex problems with your device so your work day can continue being productive....
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Tags: IT consulting, IT management, IT services, Security, service desk, Solutions
Posted in: Security, Solutions
February 5th, 2020 by admin
We are always here on-demand to assist with any PC problem, but sometimes it's faster and easier to try to fix simple issues yourself first. Here are some basic tips we recommend you try first when you run into these common problems.
For browser problems...
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Tags: help, service desk, Solutions
Posted in: Solutions
July 3rd, 2019 by admin
The value of ‘managed’ or ‘outsourced IT services’ are many, but it comes down to risk vs. reward. Businesses are always trying to cut overhead while gaining revenue. It’s that delicate balance between output and earnings...
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Tags: cybersecurity, infrastructure, IT management, IT services, service desk, technology consulting, technology experts
Posted in: IT, Managed IT Services, Security, Solutions
April 24th, 2019 by admin
When it comes to IT, it's never a matter of "if" the tech your using will run into a problem but "when" as it's an inevitability that something will go wrong. From technical errors to human errors an issue will arise, and someone...
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Tags: IT services, service desk, technology experts
Posted in: IT, Support
August 25th, 2018 by admin
Have you ever had to come to a grinding halt because your computer crashed? You need a service desk you can get a hold of ASAP and to get back on track before a minor work stoppage turns into a catastrophe. That's why our certified technicians...
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Tags: help, IT management, service desk, Solutions
Posted in: Support
March 23rd, 2018 by admin
It's 2pm on a Friday, the finish line is within your sights. You are imagining that lazy Saturday morning you have been longing for since Wednesday, when your computer crashes! That proposal you were working on for a big client...gone, there goes...
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Tags: ICX, managed services, service desk
Posted in: Solutions