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It’s Cybersecurity Awareness Month!

October 20th, 2021 by admin

With an abundance of new and existing technologies available, it's become clear that the cybersecurity industry has no shortage of tools. Unfortunately, the same can't be said for the availability of skilled experts who can effectively use those tools...

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Posted in: IT, Security, ICX

Smart Business Tech Tips for Fall

October 6th, 2021 by admin

Technology can make our lives easy and convenient, but you need to be at least a little savvy. Here are some smart simple tech tips for the fall: Make relevant updates. Smart phone and PC operating systems update every few months, and updating can...

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Posted in: Managed IT Services, ICX, Solutions

Meet the Team | Dan Strait

April 21st, 2021 by admin

This week we'd like to introduce another member of our in-house tech support team Dan Strait. Dan has been with ICX since December 2019 and is currently a Tier 1 technical support representative. In this role, Dan assists customers both onsite and...

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Posted in: IT, ICX, Support

MEET THE TEAM | KEN CRISMOND, SENIOR SYSTEMS ENGINEER

March 31st, 2021 by admin

The foundation of our expert team at ICX Managed Services is our technical staff. Leading the in-house technical team is Senior Systems Engineer Ken Crismond. ICX found Ken in Orlando in 2015, and he was hired as a Tier 2 Technician and relocated to...

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Posted in: ICX

Meet the Team | Stephen Berg, Project Management

March 17th, 2021 by admin

Hands-on project management is a critical piece of the IT managed services puzzle because when you have a complex installation, you need knowledgeable and efficient project management to get it done on time and within budget. That is where our in-house...

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Posted in: ICX

The Cyber Breach Liability Conundrum

October 28th, 2020 by admin

Cybersecurity is a business decision. Just like you would ensure your equipment or buy worker’s comp to protect your employees, cyber liability insurance is a critical piece of your business protection and continuity strategy. Cyber liability insurance...

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Posted in: Security, ICX

Remote Work for the Long Haul

October 14th, 2020 by admin

Now that most US workers are 6+ months into working remotely, we have all made some changes in the ways we work, collaborate, and communicate. A boon of high-tech cloud software is available to make this easier and more fluid than ever before, which...

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Posted in: Managed IT Services, ICX, Solutions

The Case for Two-Factor Authentication

September 1st, 2020 by admin

We always recommend our client partners setup and maintain 2-factor authentication for their organizations. And the basis of that strong recommendation is simple, and it's the only fool-proof secure way to ensure passwords are not compromised. Two-factor...

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Posted in: Security, ICX

8 BIG Benefits of Microsoft Office 365 for Your Business

July 8th, 2020 by admin

Microsoft Office 365 is an all-inclusive solution for small to medium-sized businesses because it's both feature-rich and scalable to fit your business's needs as you grow. Microsoft 365 can help your employees work together in new and more...

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Posted in: ICX, Solutions

Free Webinar with Datto | Your Secret Weapon Against Cybercrime

July 1st, 2020 by admin

We are excited to announce we have partnered with Datto to bring you an info-packed webinar on July 28 that 10 am EST called Your Secret Weapon Against Cybercrime. Hosts Desraie Thomas, Channel Development Manager from Datto, and COO Justin Kane from...

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Posted in: Managed IT Services, Security, ICX

Tips to Make the Move to the Right IT Provider for Your Business

May 6th, 2020 by admin

If you're browsing our blog and resources, you may be interested in making the switch to a new IT service provider. A lot of ICX's loyal clients have been through the process of evaluating new providers before finding the right fit with us, and it can...

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Posted in: Managed IT Services, ICX

Smart Work from Home Advice from LinkedIn CEO Jeff Weiner

April 29th, 2020 by admin

As the reality sets in that we may be working from home for longer than anyone initially anticipated, more CEOs and entrepreneurs who frequently work remotely are offering smart advice to bring the rest of us up to speed. According to Inc.com, LinkedIn...

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Posted in: ICX

Alert | Cybercrime Increase Due to COVID-19

March 25th, 2020 by admin

We are closely monitoring the impacts to our customers of COVID-19. One that has come to our attention is that cybercrime has dramatically increased over the last few days, and hackers are using COVID-19 to disguise emails to gain access to company...

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Posted in: Security, ICX, Support

How a Real Phishing Attack Can Happen

October 9th, 2019 by admin

We recently dealt with a very sneaky phishing attack and wanted to share it so you don’t fall victim to this too! A client looked up what they thought was the customer service team for the software they were having issues with. However, what they found...

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Posted in: Security, ICX

Why Virtual Office Setup is So Valuable to Growing Organizations

October 2nd, 2019 by admin

One of the IT projects we are doing more and more frequently over the past few years is creating a virtual office setup for organizations. They do this to either augment and support their current office staff so they can work from home on occasion...

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Posted in: IT, ICX

The 411 on Our NEW Technology as a Service Program

September 4th, 2019 by admin

We have partnered with businesses since 2010 and one thing has stood out to us over the years is that replacing, updating, and managing computers for a business is tough, expensive, and time-consuming. That is why we have created a brand-new way to...

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Posted in: IT, ICX

Reasons Businesses Need Technology Consultants

July 31st, 2019 by admin

When businesses face a problem, IT consultants strive to resolve the issue by implementing technological strategies that enhance operations and eliminate significant production problems. Concerns that a company may face could include diminishing productivity,...

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Posted in: ICX, Support

ICX Philanthropy Honoree

November 7th, 2018 by admin

From left to right: Rick Pelt, Director of Logistics & Supply Chain Mgtm; Ken Crismond, System Administrator; Bill Woody, President; Justin Kane, Vice President; Todd Burris, Technician. JaxPAL- The Police Athletic League of Jacksonville enriches the...

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Posted in: ICX

ICX Managed Services Recognized by Jacksonville Business Journal

July 15th, 2018 by admin

ICX Managed Services was founded in 2010 with the objective to provide day-to-day monitoring and management of networks for small to mid-enterprise organizations. Since its founding, ICX provides services to clients in 16 states and is looking to expand...

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Posted in: ICX

ICX Managed Services Ranked Among Top 501 Global Managed Service Providers by Channel Futures

July 7th, 2018 by admin

11th Annual MSP 501 Identifies World’s Most Forward-Thinking MSPs & Leading Trends in Managed Services ICX Managed Services ranks among the world’s 501 most strategic and innovative managed service providers (MSPs), according to Channel...

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Posted in: ICX, Press Release

9 Ways Remote Management Software can Help Improve Efficiency of Your IT Team

November 15th, 2017 by admin

Source: http://techwireasia.com/2017/09/9-ways-remote-management-software-can-help-improve-efficiency-team/ Alerting Why wait for end-users to manually create help tickets, which often contain lousy descriptions of the problems suffered?...

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Posted in: ICX

5 Reasons IT Managed Services Outperforms Hiring IT In-House

November 15th, 2017 by admin

Source: https://www.business2community.com/tech-gadgets/5-reasons-it-managed-services-outperforms-hiring-it-in-house-01357048#9bxbdWo6Y80Z5CZG.97 It's so tempting for medium-sized businesses to want to hire an in-house technician or team of technicians...

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Posted in: ICX

Simplifying 3 Trends that are Changing the IT Landscape

October 11th, 2017 by admin

Source: https://www.continuum.net/blog/simplifying-3-trends-that-are-changing-the-it-landscape Let’s face it, modern IT is complicated. With new components being continuously added to the mix, managing and securing the IT landscape requires new tools...

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Posted in: ICX

The MSSP’s Guide to Handling Major Security Threats and Attacks

October 11th, 2017 by admin

Source: https://www.continuum.net/blog/the-mssps-guide-to-handling-major-security-threats-and-attacks Today, new cyber attacks seem to be occurring daily—never failing to one-up the last and deepen the fear among modern businesses. The biggest cyber...

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Posted in: ICX

ICX Managed Services one of Jacksonville's 50 Fastest Growing Companies 2017

August 4th, 2017 by admin

Source: https://www.bizjournals.com/jacksonville/news/2017/06/21/meet-jacksonvilles-50-fastest-growing-companies.html For 26 years, the Jacksonville Business Journal has identified the fastest growing companies on the First Coast. With the help of Ennis,...

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Posted in: ICX

ICX Managed Services

May 22nd, 2017 by admin

Rob Loiselle and Bill Woody with ICX Managed Services join us on Buzz TV. ICX Managed Services from Buzz Media Group - BUZZ TV on Vimeo. ...

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Posted in: ICX


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