January 8th, 2023 by admin
The cloud is quickly becoming an essential part of any business's technology strategy. It provides cost savings and improved scalability, and the agility of cloud-based services allows businesses to focus more on their core operations. By leveraging...
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Tags: Cloud, infrastructure, Security, Solutions
Posted in: Managed IT Services, ICX, Solutions, Support
October 20th, 2021 by admin
With an abundance of new and existing technologies available, it's become clear that the cybersecurity industry has no shortage of tools. Unfortunately, the same can't be said for the availability of skilled experts who can effectively use those tools...
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Tags: Cloud, cybersecurity, News, partners
Posted in: IT, Security, ICX
October 6th, 2021 by admin
Technology can make our lives easy and convenient, but you need to be at least a little savvy. Here are
some smart simple tech tips for the fall:
Make relevant updates. Smart phone and PC operating systems update every few months, and updating can...
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Tags: cybersecurity, Data Backup, Data, IT consulting, IT management, IT services, IT strategy, network, Security, Solutions
Posted in: Managed IT Services, ICX, Solutions
April 21st, 2021 by admin
This week we'd like to introduce another member of our in-house tech support team Dan Strait. Dan has been with ICX since December 2019 and is currently a Tier 1 technical support representative. In this role, Dan assists customers both onsite and...
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Tags: help, technology consulting, technology experts
Posted in: IT, ICX, Support
March 31st, 2021 by admin
The foundation of our expert team at ICX Managed Services is our technical staff. Leading the in-house technical team is Senior Systems Engineer Ken Crismond. ICX found Ken in Orlando in 2015, and he was hired as a Tier 2 Technician and relocated to...
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Tags: IT management, News
Posted in: ICX
March 17th, 2021 by admin
Hands-on project management is a critical piece of the IT managed services puzzle because when you have a complex installation, you need knowledgeable and efficient project management to get it done on time and within budget. That is where our in-house...
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Tags: News
Posted in: ICX
October 28th, 2020 by admin
Cybersecurity is a business decision. Just like you would ensure your equipment or buy worker’s comp to protect your employees, cyber liability insurance is a critical piece of your business protection and continuity strategy. Cyber liability insurance...
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Tags: cybersecurity, malware, phishing, scams, Security, technology consulting
Posted in: Security, ICX
October 14th, 2020 by admin
Now that most US workers are 6+ months into working remotely, we have all made some changes in the
ways we work, collaborate, and communicate. A boon of high-tech cloud software is available to make
this easier and more fluid than ever before, which...
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Tags: Cloud, Disaster Recovery, IT services, Microsoft, Office 365, Remote, working remotely
Posted in: Managed IT Services, ICX, Solutions
September 1st, 2020 by admin
We always recommend our client partners setup and maintain 2-factor authentication for their
organizations. And the basis of that strong recommendation is simple, and it's the only fool-proof secure
way to ensure passwords are not compromised. Two-factor...
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Tags: cybersecurity, technologies, technology experts
Posted in: Security, ICX
July 8th, 2020 by admin
Microsoft Office 365 is an all-inclusive solution for small to medium-sized businesses because it's both
feature-rich and scalable to fit your business's needs as you grow. Microsoft 365 can help your
employees work together in new and more...
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Tags: cost savings, Data, IT services, Office 365, working remotely
Posted in: ICX, Solutions
July 1st, 2020 by admin
We are excited to announce we have partnered with Datto to bring you an info-packed webinar on July
28 that 10 am EST called Your Secret Weapon Against Cybercrime. Hosts Desraie Thomas, Channel
Development Manager from Datto, and COO Justin Kane from...
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Tags: cybersecurity, Disaster Recovery, webinar
Posted in: Managed IT Services, Security, ICX
May 6th, 2020 by admin
If you're browsing our blog and resources, you may be interested in making the switch to a new IT
service provider. A lot of ICX's loyal clients have been through the process of evaluating new providers
before finding the right fit with us, and it can...
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Tags: ICX, IT services, IT strategy
Posted in: Managed IT Services, ICX
April 29th, 2020 by admin
As the reality sets in that we may be working from home for longer than anyone initially anticipated, more CEOs and entrepreneurs who frequently work remotely are offering smart advice to bring the rest of us up to speed. According to Inc.com, LinkedIn...
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Tags: help, technologies, working remotely
Posted in: ICX
March 25th, 2020 by admin
We are closely monitoring the impacts to our customers of COVID-19. One that has come to our attention is that cybercrime has dramatically increased over the last few days, and hackers are using COVID-19 to disguise emails to gain access to company...
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Tags: cybersecurity, help, ICX, scams, technology consulting
Posted in: Security, ICX, Support
October 9th, 2019 by admin
We recently dealt with a very sneaky phishing attack and wanted to share it so you don’t fall victim to
this too! A client looked up what they thought was the customer service team for the software they
were having issues with. However, what they found...
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Tags: cybersecurity, managed services, remote monitoring
Posted in: Security, ICX
October 2nd, 2019 by admin
One of the IT projects we are doing more and more frequently over the past few years is creating a
virtual office setup for organizations. They do this to either augment and support their current office
staff so they can work from home on occasion...
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Tags: infrastructure, Solutions, technologies
Posted in: IT, ICX
September 4th, 2019 by admin
We have partnered with businesses since 2010 and one thing has stood out to us over the years is that
replacing, updating, and managing computers for a business is tough, expensive, and time-consuming.
That is why we have created a brand-new way to...
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Tags: infrastructure, Service Program, technologies
Posted in: IT, ICX
July 31st, 2019 by admin
When businesses face a problem, IT consultants strive to resolve the issue by implementing technological strategies that enhance operations and eliminate significant production problems. Concerns that a company may face could include diminishing productivity,...
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Tags: ICX, IT consulting, technology consulting
Posted in: ICX, Support
November 7th, 2018 by admin
From left to right: Rick Pelt, Director of Logistics & Supply Chain Mgtm; Ken Crismond, System Administrator; Bill Woody, President; Justin Kane, Vice President; Todd Burris, Technician.
JaxPAL- The Police Athletic League of Jacksonville enriches the...
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Tags: awards, philanthropy, technology consulting
Posted in: ICX
July 15th, 2018 by admin
ICX Managed Services was founded in 2010 with the objective to provide day-to-day monitoring and management of networks for small to mid-enterprise organizations. Since its founding, ICX provides services to clients in 16 states and is looking to expand...
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Tags: awards, ICX, managed services
Posted in: ICX
July 7th, 2018 by admin
11th Annual MSP 501 Identifies World’s Most Forward-Thinking MSPs & Leading Trends in Managed Services
ICX Managed Services ranks among the world’s 501 most strategic and innovative managed service providers (MSPs), according to Channel...
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Tags: evaluation, ICX, managed services
Posted in: ICX, Press Release
November 15th, 2017 by admin
Source: http://techwireasia.com/2017/09/9-ways-remote-management-software-can-help-improve-efficiency-team/
Alerting
Why wait for end-users to manually create help tickets, which often contain lousy descriptions of the problems suffered?...
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Posted in: ICX
November 15th, 2017 by admin
Source: https://www.business2community.com/tech-gadgets/5-reasons-it-managed-services-outperforms-hiring-it-in-house-01357048#9bxbdWo6Y80Z5CZG.97
It's so tempting for medium-sized businesses to want to hire an in-house technician or team of technicians...
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Posted in: ICX
October 11th, 2017 by admin
Source: https://www.continuum.net/blog/simplifying-3-trends-that-are-changing-the-it-landscape
Let’s face it, modern IT is complicated. With new components being continuously added to the mix, managing and securing the IT landscape requires new tools...
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Posted in: ICX
October 11th, 2017 by admin
Source: https://www.continuum.net/blog/the-mssps-guide-to-handling-major-security-threats-and-attacks
Today, new cyber attacks seem to be occurring daily—never failing to one-up the last and deepen the fear among modern businesses. The biggest cyber...
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Posted in: ICX
August 4th, 2017 by admin
Source: https://www.bizjournals.com/jacksonville/news/2017/06/21/meet-jacksonvilles-50-fastest-growing-companies.html
For 26 years, the Jacksonville Business Journal has identified the fastest growing companies on the First Coast.
With the help of Ennis,...
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Posted in: ICX
May 22nd, 2017 by admin
Rob Loiselle and Bill Woody with ICX Managed Services join us on Buzz TV.
ICX Managed Services from Buzz Media Group - BUZZ TV on Vimeo.
...
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Tags: ICX, managed services
Posted in: ICX