March 24th, 2021 by admin
We are excited to share new Microsoft 365 features that are on the horizon for release to existing and new users soon! If you don't use ICX to manage your Microsoft 365 setup, users, and security now is a great time to make the switch. Request a quote today! Next-gen Collaboration Tools Microsoft Teams...
Posted in: Managed IT Services, Solutions
February 17th, 2021 by admin
With the majority of people today still working remotely, the 40-hour workweek has been digitized. That has its own challenges. How can you ensure quality communication virtually? Here are some ideas to improve communication during this period of remote work. 1. Create a virtual water cooler with...
Posted in: Managed IT Services, Solutions
January 13th, 2021 by admin
Not be alarmist, but ransomware wreaked havoc in 2020. It may be even worse this year. The average ransom payment jumped 31% to $233,817 in the third quarter from the second quarter, according to a report from Coveware. Average ransom payment? Up to nearly $250,000, compared to $100,000 in 2019, though...
Posted in: Managed IT Services, Security, Solutions
October 14th, 2020 by admin
Now that most US workers are 6+ months into working remotely, we have all made some changes in the ways we work, collaborate, and communicate. A boon of high-tech cloud software is available to make this easier and more fluid than ever before, which is why many workers and employers are looking ahead...
Posted in: Managed IT Services, ICX, Solutions
July 1st, 2020 by admin
We are excited to announce we have partnered with Datto to bring you an info-packed webinar on July 28 that 10 am EST called Your Secret Weapon Against Cybercrime. Hosts Desraie Thomas, Channel Development Manager from Datto, and COO Justin Kane from ICX will explain some of the common cybersecurity...
Posted in: Managed IT Services, Security, ICX
June 24th, 2020 by admin
Having issues with your network? No need to worry, our support team has got your back! The quality of our service is unmatched in Florida. We employ a tailored approach by studying the framework of your IT setup and leveraging our knowledge and expertise in Managed IT services to maximize the performance...
Posted in: Managed IT Services
May 6th, 2020 by admin
If you're browsing our blog and resources, you may be interested in making the switch to a new IT service provider. A lot of ICX's loyal clients have been through the process of evaluating new providers before finding the right fit with us, and it can be a stressful process. Here are a few simple tips...
Posted in: Managed IT Services, ICX
April 22nd, 2020 by admin
While working remotely, your PC's speed, performance, and reliability are more important than ever! If you want to speed up your Windows 10 operating system, take a few minutes to try out these tips. Your machine will be faster, more responsive, and less prone to performance and system issues. 1....
Posted in: Managed IT Services
April 8th, 2020 by admin
While everyone scrambled over the last few weeks to get laptops and send in-office employees to work from home, a few essential tools may have been overlooked in the process. Many small business owners may not realize that the network and PC monitoring tools they had set up in the office may not translate...
Posted in: Managed IT Services, Solutions, Support
December 11th, 2019 by admin
As both an IT managed service provider and a busy office with team members working both in and out of the office, we utilize Microsoft Teams, a part of the Office 365 cloud suite, quite regularly. Among the features we enjoy the most is the ability to create small groups based around a task, client...
Posted in: Managed IT Services
November 19th, 2019 by admin
Coming into the first big holiday of the season, we know you’re excited to be away from the office to relax and spend time with friends and family (so are we!). But this is also an important time to remind you of why the remote monitoring and management tools we deploy are so important. Because while...
Posted in: IT, Managed IT Services, Solutions, Support
October 30th, 2019 by admin
Recent estimates revealed that 80% of total IT costs occur after the initial purchase, making network maintenance decisions even more critical than asset acquisition talks. Networks need maintenance because they are the lifeblood of your operations and running with a malfunction or improper settings...
Posted in: Managed IT Services
July 24th, 2019 by admin
ICX Managed Services helps clients improve organizational and individual performance by leveraging a well-managed IT infrastructure, backed up by expert IT support and advice. This often means we consult on larger IT upgrade projects or help solve workflow challenges acting as your virtual CIO to...
Posted in: Managed IT Services
July 3rd, 2019 by admin
The value of ‘managed’ or ‘outsourced IT services’ are many, but it comes down to risk vs. reward. Businesses are always trying to cut overhead while gaining revenue. It’s that delicate balance between output and earnings every CEO walks. And maintaining a secured, always-on...
Posted in: IT, Managed IT Services, Security, Solutions
June 15th, 2019 by admin
Upgrading your systems doesn't have to be a hassle with ICX Managed Services. We will design, implement, and manage your entire IT infrastructure for you but, it is imperative to know when it's time to upgrade your current networks because it could be potentially running your business to the ground....
Posted in: Managed IT Services, Solutions
December 8th, 2016 by admin
Is it a Bait-and-Switch? As 2016 comes to a close, we in the managed IT services industry can say with some confidence that our customers really do understand the value proposition of our offerings. This was not always the case, even into the recent past. Time and again, when we begin the engagement...
Posted in: IT, Managed IT Services
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