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Reduce Downtime with Remote Monitoring

May 25th, 2019 by admin

Data server systems

For every hour that your servers, networks, and systems are down, your business is losing money. One hour of downtime can cost your business well over $80,000 in lost revenue and expenses, and this cost can significantly increase the longer an outage is occurring. We understand how critical it is to stay on top of any threat or incident that may arise within your systems at all times to prevent prolonged downtime.

At ICX Managed Services, we offer remote management and monitoring, a solution that features a single comprehensive console to monitor all of your devices, networks, and more around the clock with detailed alerts sent through our professional service automation program (PSA). This allows your IT team to get advanced alerts through email or text of any potential threats or failures to your network. Making the investment for a remote monitoring system can save your business in lost revenue during the time of an outage and the benefits far outweigh the cost of implementing the system.

Benefits of remote management include:

  • Reduce downtime during an outage. When monitoring 24/7 and the advanced alerts as mentioned above, your IT team can stay on top of any issues.
  • Improved security. With your systems being monitored continuously and screened, you don't have to worry about an unknown threat creeping into your systems. This is a great solution to have in your cybersecurity arsenal.
  • Better overall performance and efficiency. Of course, with reduced downtime during an outage, production can go without too much interruption.
  • Keeps your systems healthy and well-maintained. Operations run smoother when your systems are robust and running like they should.

At ICX Managed Services, we aim to elevate your business to the next level with solutions that improve your business's overall operations and efficiency.

Learn more about the services we offer.

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