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The Real Culprits of Cloud Data Loss

February 26th, 2020 by admin

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There's a common misconception that user data in SaaS (Software-as-a-Service) applications are fully backed up by default. It's more likely that an employee will delete something they end up needing two weeks later than the possibility of all of Google's servers being destroyed by a storm. In fact, SaaS applications usually aren't the responsible party for data loss, but they aren't built to protect against accidental or malicious actions either. As your IT managed services partner, we know that it's important to understand the solutions you have in place to keep your data backed up and secure so it can be quickly recovered. We partner with Datto for disaster recovery and backup solutions, and they have uncovered these three common scenarios as the primary culprits for cloud data loss.

  1. Accidental Deletion and User Mistakes: Often, data is deleted only for the user or organization to later realize that it is still needed. A collaborator might accidentally delete a shared project, or you might delete a scrapped project and then later learn it is starting up again. Information can also unknowingly be overwritten or corrupted by users and third-party apps.
  2. Overwriting Data: SaaS applications hold large amounts of data that is constantly added to and updated. Overwriting data is a common problem that occurs when large data sets are imported into the application via bulk uploads or when integrated third-party applications are used to manage the data inside the base SaaS application.
  3. Malicious Actions: People often delete data before they quit their role if they suspect they are going to be fired, or to spite a boss or coworker they are angry at. Hackers can also be the culprit, surpassing security systems to delete or corrupt data. Whether internal or external, untrustworthy users are a reality.

To learn more about how you can protect your data, check out Datto SaaS Protection. Datto SaaS Protection won't let your critical data slip through the cracks. Engineered to be the leading, one-stop-shop for cloud-to-cloud SaaS application backup, SaaS Protection gives you consistently reliable granular backups, quick and easy restores and exports, secured data for compliance, and regulatory needs, and world-class 24/7/365 support. Also, check out our partner Datto's Recovery Time & Downtime Cost Calculator now to see how much data loss can really impact your business by the numbers.

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