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Think Your Cloud Data is Automatically Secured? Think again.

January 6th, 2021 by admin

A finger pointing a lock with devices connected to it

This is a news flash for all Microsoft 365 users. Microsoft 365 is not automatically protected. But it's hosted, in the 'cloud,' it must be secure, right? As organizations increasingly move data into cloud-based applications, many believe that traditional best practices, such as data backup are outdated. After all, SaaS applications are always available, accessible from anywhere, and highly redundant, so why is backup necessary? Many organizations mistakenly believe that Microsoft 365 data is automatically protected. But, that's only partially true. Microsoft does ensure that it will not lose your data, but it does not make any guarantees about restoring data if you do. In other words, Microsoft 365 data is as vulnerable to accidental or malicious deletion, ransomware, and other types of data loss as on-premises applications. SaaS vendors like Microsoft promote a "shared responsibility" model. They are clear in recommending providers, and end-users pursue third-party solutions to ensure they meet data protection, business continuity, compliance, and security requirements beyond Microsoft 365's limited native recovery capabilities. Why SaaS Protection for Microsoft 365? Trusted Backup MSPs need complete confidence that clients' Microsoft 365 data is protected with a reliable, robust solution designed to reduce risk and time needed to manage backups.

An astonishing 1 in 3 companies reports losing data stored in cloud-based applications. The single leading cause of this data loss? End-user error. Over 1,000 IT professionals were asked what forms of data loss they had experienced in the cloud. User error/ accidental deletion, security threats, and retention gaps all made the list from 18% to as high as 37%.

Most Common Data Loss Risks

  1. Human error - accidental deletion/change to data continues to be a key driver for data loss, impacting productivity if workers must spend time repeating previous work.
  2. Ransomware attacks, malware, data corruption - data can be lost or damaged due to malicious cyber-attacks or through hardware/software faults.
  3. Hardware failure - despite improving hardware reliability, laptops still last on average just 3 years, making data loss due to sudden hardware failure a reality.
  4. Hardware theft or loss - as the workforce becomes more mobile, it is more likely devices such as laptops are lost or stolen.
  5. Environmental events - we hear more and more about natural disasters and their impact on businesses. Whether it is fire, water damage, or a tornado, you need to put safeguards in place to protect clients' business data.

With more companies depending on Microsoft 365 for collaboration and business operations, these risks are impossible to ignore. Backup is just as important in the cloud as in traditional on-premises IT systems. An independent, third-party, SaaS backup solution is the best way to protect organizations against the most common data loss pitfalls. Request a quote from ICX today.

The misunderstanding falls between Microsoft's perceived responsibility and the user's actual responsibility of protection and long-term retention of their Office 365 data. The backup and recoverability that Microsoft provides and what users assume they are getting are often different. Meaning, aside from the standard precautions Office 365 has in place, you may need to re-assess the level of control you have of your data and how much access you genuinely have to it.

Microsoft Office 365 offers geo-redundancy, which is often mistaken for backup. Backup takes place when a historical copy of data is made and then stored in another location. However, it is even more critical that you have direct access to and control over that backup. So, if data is lost, accidentally deleted, or maliciously attacked — you can quickly recover. On the other hand, geographic redundancy protects against site or hardware failure, so if there is an infrastructure crash or outage, your users will remain productive and often oblivious to these underlying issues.

Fast and Effortless Data Restoration with ICX Managed Services

  • Point-in-time restore and export: Quickly restore or export data from a specific point-in-time before a data loss event occurred.
  • Non-destructive restore process: Quickly identify and recover individual objects or entire accounts with related records and folder structure intact.
  • Cross-user restore: Restore data from one Microsoft 365 user account into another.
  • Retain user data: Save money and effort by preserving inactive Microsoft 365 user data with SaaS Protection for as long as you need it.
  • Easy export: Export entire accounts or specific items in standard file formats. Effective Monitoring and Management Have complete administrative control and proactively monitor your backup activities. Be confident in the status of all backup and recovery operations with detailed, actionable reports.
  • Backup monitoring: Enables on-demand retrieval of events such as backup, export, or restore. Here you can see all your successful and failed backup runs at the seat-level with error messaging around the root cause.
  • Admin audit log: Maintain a detailed record of all administrator and user actions from your admin dashboard.
  • Multi-Admin roles: Manage your accounts using roles such as Super Admin and multiple General Admin roles. Predict Profitability Build margin with bundled solutions that include protection for clients' Microsoft 365 data.

As your trusted IT services provider, we must make sure your infrastructure is as secure as possible. Remember, data loss happens every single day - in particular, due to human error such as accidental deletion. Having a simple, fast, automated way for this data to be protected, and restored, can mitigate these data loss risks.

You already made a smart business decision by deploying Microsoft Office 365. Now find a backup solution that offers you both complete access and complete control of your Office 365 data to avoid unnecessary data loss risks. Request a security consultation today.

Posted in: Security, Solutions


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