June 17th, 2020 by admin
There's a common misconception among SaaS (Software as a Service or cloud) users that backup isn't necessary for their data because it exists in the cloud. However, this is patently false. SaaS applications are just as vulnerable to data loss as on-premise applications. Why? Because the primary cause of data loss is human error. People delete stuff, open phishing emails, accidentally download malware, and more. SaaS vendors are unable to distinguish if specific user actions are done in error or deliberately. It's been reported that roughly 85% of a company's intellectual property flows through Outlook and is therefore vulnerable to compromise. We recently covered How to Stop Inside Security Threats in a blog post, which explains all the ways your data security can be compromised. For these reasons, we always ensure clients have a secure backup of all their cloud-based data.
Other scenarios where customers could lose data include:
- Malicious deletion by a disgruntled employee or outside entity
- Malware damage or ransomware attacks
- Operational errors such as accidental data overwrites
- Lost data due to canceled app licenses
As our clients' trusted advisor for all things technology related, protecting customer SaaS data is our standard and a first-line business recommendations for all clients. Because the truth is, SaaS apps provide limited protection against accidental data loss scenarios, and sometimes even less so when it comes to ransomware attacks or malicious end-user activity. Microsoft and Google must maintain the availability of their applications and protect their servers from disaster scenarios. Still, the end-user is responsible for the data being created within their applications.
Backup solutions aren't typically designed to recover lost data fast, which is why we deploy Datto's SaaS Protection's UI, which gives our techs greater visibility, control, and the ability to recall and restore lost data quickly. Learn more about our vital SaaS data backup and recovery solutions today! Request an assessment online. This way, we can ensure you're fully protected, and any mistaken data loss won't result in a significant business-interrupting catastrophe.
Posted in: Solutions