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News and Technology Articles

Stay Connected with VoIP Phone Solutions

August 2nd, 2023 by admin

In a rapidly evolving digital landscape, staying connected has become an indispensable aspect of both our personal and professional lives. Innovative and versatile technologies are rapidly replacing traditional telephone systems, and at the forefront...

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Posted in: Solutions

Keep Your Technology Up-to-Date with Technology-as-a-Service

July 17th, 2023 by admin

In today's rapidly evolving digital landscape, staying ahead of the curve and maintaining a competitive edge requires businesses and individuals to embrace the latest technological advancements. However, keeping up with the constant stream of technological...

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Posted in: IT

Learn About the Many Benefits of VoIP for Businesses

February 24th, 2023 by admin

VoIP, otherwise known as (Voice over Internet Protocol) is a technology that allows users to make and receive phone calls using the internet instead of traditional telephone lines. VoIP offers businesses many advantages over landlines, including cost...

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Posted in: Solutions

What Are the Benefits of a Service Desk?

January 30th, 2023 by admin

Service desk services are an important part of IT service management. Service desks provide prompt, reliable customer service by responding to inquiries and resolving various technical issues that customers may experience or need help with. Common services...

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Posted in: Solutions

The Many Benefits of VoIP

October 31st, 2022 by admin

There are many reasons why a business should consider using VoIP (Voice over Internet Protocol) technology. Here are just a few of the many benefits that VoIP can offer: Cost savings With VoIP, you can make calls using your existing broadband...

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Posted in: Solutions

Get Work 'Anywhere' Workspace with RingCentral

October 27th, 2021 by admin

As a partner of RingCentral, we know that flexibility and features are the keys to your businesses' success. Your workers are more disbursed today than ever before which means you need to optimize your communications workflow and how clients/vendors...

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Posted in: Solutions

Multi Device VoIP Phones to the Rescue

August 18th, 2021 by admin

RingCentral harnesses the power of the cloud to help today's modern, mobile businesses communicate faster, smarter, and more effectively than ever before. Built on a secure and reliable cloud communication and collaboration platform, RingCentral goes...

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Posted in: Managed IT Services, Solutions, Support

Find ICX on the Jacksonville Business Journal Again in June with Two New Articles

June 2nd, 2021 by admin

If you've recovered from the excitement after our first two articles on the Jacksonville Business Journal that published online in May, hold onto your hats because we have two NEW articles just published for June! This month we covered: How to unlock...

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Posted in: Managed IT Services, Security, Solutions

Improve Collaboration and Knowledge Sharing with New Microsoft 365 Features Coming Soon!

March 24th, 2021 by admin

We are excited to share new Microsoft 365 features that are on the horizon for release to existing and new users soon! If you don't use ICX to manage your Microsoft 365 setup, users, and security now is a great time to make the switch. Request a quote...

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Posted in: Managed IT Services, Solutions

7 Ways to Boost Virtual Team Communication and Collaboration

February 17th, 2021 by admin

With the majority of people today still working remotely, the 40-hour workweek has been digitized. That has its own challenges. How can you ensure quality communication virtually? Here are some ideas to improve communication during this period of remote...

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Posted in: Managed IT Services, Solutions

Please Join Us for a Webinar: Securing Communications in the Digital World

May 27th, 2020 by admin

June 16, 2020 11:30 a.m ET | 12:30 p.m. Central Jaysin Nguyen Sr. Staff Engineer, Security RingCentral Dean Young RVP Partner Sales - East RingCentral Please join RingCentral for a quick 30-minute discussion on how I.T. departments are addressing...

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Posted in: Webinar

7 Important Security Measures for Working Remotely

April 15th, 2020 by admin

Working remotely has suddenly become a necessity, but personal devices and unsecured internet connections can leave employees vulnerable to a variety of cyber threats. Fortunately, there are a few simple steps you can take to safeguard you and your customer's...

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Posted in: Security

Simple Tips for Working Remote

April 1st, 2020 by admin

Now that we are all re-adjusting to working remotely due to concerns surrounding the spread of COVID-19, we wanted to share some helpful remote working tips that anyone can apply to their daily schedule. We hope these tips will help you reorganize...

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Posted in: Solutions, Support

Crisis Planning and Business Continuity

March 18th, 2020 by admin

The coronavirus situation reminds businesses everywhere that employees, financial operations, supply chains, and customer relations can all be affected. That's why every business needs a plan to meet disruption with clarity, confidence, and relative...

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Posted in: Solutions, Support

2020 Technology Trends to Watch For

January 15th, 2020 by admin

Technology continues to move at light speed, and there’s a lot of neat stuff to look for in the year ahead. The major trends to watch at Artificial Intelligence as a Service, 5G data networks, computers that can see (yes!), extended reality, advances...

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Posted in: Press Release

The Backbone of Your Business

August 1st, 2018 by admin

At ICX we can help support your business objectives by designing an infrastructure that keeps you growing! With today’s ever evolving technology, your business success depends on staying ahead of the competition, and that starts with a solid foundation....

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Posted in: Solutions


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