August 2nd, 2023 by admin
In a rapidly evolving digital landscape, staying connected has become an indispensable aspect of both our personal and professional lives. Innovative and versatile technologies are rapidly replacing traditional telephone systems, and at the forefront...
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Tags: communications, managed services, VoIP
Posted in: Solutions
July 17th, 2023 by admin
In today's rapidly evolving digital landscape, staying ahead of the curve and maintaining a competitive edge requires businesses and individuals to embrace the latest technological advancements. However, keeping up with the constant stream of technological...
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Tags: business continuity, communications, IT services
Posted in: IT
February 24th, 2023 by admin
VoIP, otherwise known as (Voice over Internet Protocol) is a technology that allows users to make and receive phone calls using the internet instead of traditional telephone lines. VoIP offers businesses many advantages over landlines, including cost...
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Tags: communications, Security, Unified Communications, VoIP
Posted in: Solutions
January 30th, 2023 by admin
Service desk services are an important part of IT service management. Service desks provide prompt, reliable customer service by responding to inquiries and resolving various technical issues that customers may experience or need help with. Common services...
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Tags: communications, help desk, IT management, IT services, service desk, Solutions
Posted in: Solutions
October 31st, 2022 by admin
There are many reasons why a business should consider using VoIP (Voice over Internet Protocol) technology. Here are just a few of the many benefits that VoIP can offer:
Cost savings
With VoIP, you can make calls using your existing broadband...
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Tags: Collaboration, communications, cost savings, Solutions, VoIP
Posted in: Solutions
October 27th, 2021 by admin
As a partner of RingCentral, we know that flexibility and features are the keys to your businesses' success. Your workers are more disbursed today than ever before which means you need to optimize your communications workflow and how clients/vendors...
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Tags: Cloud, Collaboration, communications, Data, partners, phone, Remote, Solutions
Posted in: Solutions
August 18th, 2021 by admin
RingCentral harnesses the power of the cloud to help today's modern, mobile businesses communicate faster, smarter, and more effectively than ever before. Built on a secure and reliable cloud communication and collaboration platform, RingCentral goes...
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Tags: Cloud, Collaboration, communications, IT consulting, IT management, IT services, IT strategy, Microsoft, Office 365, phone, technologies
Posted in: Managed IT Services, Solutions, Support
June 2nd, 2021 by admin
If you've recovered from the excitement after our first two articles on the Jacksonville Business Journal that published online in May, hold onto your hats because we have two NEW articles just published for June! This month we covered:
How to unlock...
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Tags: Cloud, Collaboration, communications, cybersecurity, Data Backup, Disaster Recovery, Solutions
Posted in: Managed IT Services, Security, Solutions
March 24th, 2021 by admin
We are excited to share new Microsoft 365 features that are on the horizon for release to existing and new users soon! If you don't use ICX to manage your Microsoft 365 setup, users, and security now is a great time to make the switch. Request a quote...
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Tags: Cloud, Collaboration, communications, Microsoft, Office 365, Security, Solutions, technologies
Posted in: Managed IT Services, Solutions
February 17th, 2021 by admin
With the majority of people today still working remotely, the 40-hour workweek has been digitized. That has its own challenges. How can you ensure quality communication virtually? Here are some ideas to improve communication during this period of remote...
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Tags: Cloud, Collaboration, communications, infrastructure, IT management, IT services, Microsoft, Office 365, Solutions, working remotely
Posted in: Managed IT Services, Solutions
May 27th, 2020 by admin
June 16, 2020
11:30 a.m ET | 12:30 p.m. Central
Jaysin Nguyen
Sr. Staff Engineer, Security
RingCentral
Dean Young
RVP Partner Sales - East
RingCentral
Please join RingCentral for a quick 30-minute discussion on how I.T. departments are addressing...
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Tags: communications, cybersecurity, IT strategy, technologies
Posted in: Webinar
April 15th, 2020 by admin
Working remotely has suddenly become a necessity, but personal devices and unsecured internet connections
can leave employees vulnerable to a variety of cyber threats. Fortunately, there are a few simple steps you can
take to safeguard you and your customer's...
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Tags: communications, coronavirus, cybersecurity, working remotely
Posted in: Security
April 1st, 2020 by admin
Now that we are all re-adjusting to working remotely due to concerns surrounding the spread of COVID-19, we wanted to share some helpful remote working tips that anyone can apply to their daily schedule. We hope these tips will help you reorganize...
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Tags: communications
Posted in: Solutions, Support
March 18th, 2020 by admin
The coronavirus situation reminds businesses everywhere that employees, financial operations, supply
chains, and customer relations can all be affected. That's why every business needs a plan to meet
disruption with clarity, confidence, and relative...
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Tags: communications, Disaster Recovery, Solutions
Posted in: Solutions, Support
January 15th, 2020 by admin
Technology continues to move at light speed, and there’s a lot of neat stuff to look for in the year ahead. The major trends to watch at Artificial Intelligence as a Service, 5G data networks, computers that can see (yes!), extended reality, advances...
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Tags: automation, communications, technologies
Posted in: Press Release
August 1st, 2018 by admin
At ICX we can help support your business objectives by designing an infrastructure that keeps you growing! With today’s ever evolving technology, your business success depends on staying ahead of the competition, and that starts with a solid foundation....
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Tags: communications, infrastructure, IT services, technology experts
Posted in: Solutions