February 10th, 2021 by admin
With so many employees still working remotely amid the pandemic, the lifeline of their productivity is their Internet connection. In fact, PC Magazine reports that, “According to a survey conducted by WhistleOut (using online survey application Pollfish), more than 35 percent of respondents said a...
April 29th, 2020 by admin
As the reality sets in that we may be working from home for longer than anyone initially anticipated, more CEOs and entrepreneurs who frequently work remotely are offering smart advice to bring the rest of us up to speed. According to Inc.com, LinkedIn CEO Jeff Weiner, "…has unique insight into...
Posted in: ICX
March 25th, 2020 by admin
We are closely monitoring the impacts to our customers of COVID-19. One that has come to our attention is that cybercrime has dramatically increased over the last few days, and hackers are using COVID-19 to disguise emails to gain access to company and personal information. Please read this relevant...
March 11th, 2020 by admin
We've recently transitioned ticketing systems into ConnectWise, and we have a brand-new client portal that is much more user-friendly. Here are some highlights of the new system and how ICX clients can get started using it for your organization! Create a Ticket To submit a ticket from the Tickets screen:...
February 5th, 2020 by admin
We are always here on-demand to assist with any PC problem, but sometimes it's faster and easier to try to fix simple issues yourself first. Here are some basic tips we recommend you try first when you run into these common problems. For browser problems Restart the browser: Your browser is probably...
Posted in: Solutions
August 7th, 2019 by admin
Spoofing is a sneaky type of online fraud that tricks users and networks into believing that information is real when it’s actually fake. Typically, a cybercriminal will pose as a known, trusted person in your network (office typically) and they will try to get personal information, money, or help...
Posted in: Security
July 17th, 2019 by admin
According to IDC, 40% of all technology spending will go toward digital transformations, with enterprises spending more than $2 trillion through 2019. But what exactly is that money funding? Things like integrated CRM, marketing, and customer service platforms are often a focus of such an initiative....
Posted in: Solutions
August 25th, 2018 by admin
Have you ever had to come to a grinding halt because your computer crashed? You need a service desk you can get a hold of ASAP and to get back on track before a minor work stoppage turns into a catastrophe. That's why our certified technicians are standing by. Whether you need us...
Posted in: Support
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