August 21st, 2023 by admin
Businesses rely heavily on technology to streamline operations, enhance productivity, and gain a competitive edge in today's interconnected world. However, as the reliance on technology grows, so does the need for robust cybersecurity measures to...
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Tags: business continuity, IT management, remote monitoring
Posted in: Solutions
May 23rd, 2023 by admin
Remote Monitoring and Management (RMM) is a technology that monitors and manages computers, networks, and other IT systems remotely. It enables administrators, engineers, or technicians to proactively detect issues, resolve problems quickly and maintain...
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Tags: IT management, IT services, managed services, remote monitoring, Remote, Security, Solutions, technologies
Posted in: IT, Managed IT Services, Solutions
September 22nd, 2021 by admin
We are excited to share a new cybersecurity partner for our managed services clients – SKOUT Cybersecurity! With this partnership we are able to provide a variety of new or improved cybersecurity options for clients big and small....
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Tags: cybersecurity, managed services, partners, remote monitoring
Posted in: Solutions
April 8th, 2020 by admin
While everyone scrambled over the last few weeks to get laptops and send in-office employees to work from home, a few essential tools may have been overlooked in the process. Many small business owners
may not realize that the network and PC monitoring...
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Tags: cybersecurity, Disaster Recovery, IT management, IT services, remote monitoring, Remote, Solutions
Posted in: Managed IT Services, Solutions, Support
January 27th, 2020 by admin
Comprehensive cybersecurity sounds like an impossible-to-achieve oxymoron in today’s highly digital
and vulnerable world. But it’s not. We partner with Arctic Wolf to provide comprehensive managed
detection and response for your business with 24x7...
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Tags: cybersecurity, managed services, remote monitoring
Posted in: Security
November 19th, 2019 by admin
Coming into the first big holiday of the season, we know you’re excited to be away from the office to relax and spend time with friends and family (so are we!). But this is also an important time to remind you of why the remote monitoring and management...
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Tags: infrastructure, IT management, IT services, IT strategy, managed services, network, remote monitoring, Service Program, Solutions, technologies, technology consulting
Posted in: IT, Managed IT Services, Solutions, Support
October 23rd, 2019 by admin
Modern businesses are all struggling with the growing threat of ransomware attacks. We deal with them all the time here at ICX, often spotting them and stopping them before our clients even become aware they are happening. The consensus on the best...
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Tags: cybersecurity, managed services, remote monitoring, Solutions, technology consulting
Posted in: Security
October 9th, 2019 by admin
We recently dealt with a very sneaky phishing attack and wanted to share it so you don’t fall victim to
this too! A client looked up what they thought was the customer service team for the software they
were having issues with. However, what they found...
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Tags: cybersecurity, managed services, remote monitoring
Posted in: Security, ICX
May 25th, 2019 by admin
For every hour that your servers, networks, and systems are down, your business is losing money. One hour of downtime can cost your business well over $80,000 in lost revenue and expenses, and this cost can significantly increase the longer an outage...
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Tags: automation, managed services, remote monitoring
Posted in: Solutions