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News and Technology Articles

What is Remote Monitoring & Management

October 3rd, 2023 by admin

In an increasingly digital age, businesses rely heavily on technology to operate efficiently and deliver services to clients. With IT infrastructure becoming more and more complex, we need newer and easier solutions to the problem. This is...

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Posted in: Managed IT Services

Protect Your Business with Remote Monitoring and Management

August 21st, 2023 by admin

Businesses rely heavily on technology to streamline operations, enhance productivity, and gain a competitive edge in today's interconnected world. However, as the reliance on technology grows, so does the need for robust cybersecurity measures to...

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Posted in: Solutions

The Benefits of Remote Monitoring and Management

May 23rd, 2023 by admin

Remote Monitoring and Management (RMM) is a technology that monitors and manages computers, networks, and other IT systems remotely. It enables administrators, engineers, or technicians to proactively detect issues, resolve problems quickly and maintain...

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Posted in: IT, Managed IT Services, Solutions

Meet Our New Partner SKOUT Cybersecurity!

September 22nd, 2021 by admin

We are excited to share a new cybersecurity partner for our managed services clients – SKOUT Cybersecurity! With this partnership we are able to provide a variety of new or improved cybersecurity options for clients big and small....

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Posted in: Solutions

Set Up Your Remote Workers for Success and Security

April 8th, 2020 by admin

While everyone scrambled over the last few weeks to get laptops and send in-office employees to work from home, a few essential tools may have been overlooked in the process. Many small business owners may not realize that the network and PC monitoring...

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Posted in: Managed IT Services, Solutions, Support

Cybersecurity Managed Detection and Response Explained

January 27th, 2020 by admin

Comprehensive cybersecurity sounds like an impossible-to-achieve oxymoron in today’s highly digital and vulnerable world. But it’s not. We partner with Arctic Wolf to provide comprehensive managed detection and response for your business with 24x7...

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Posted in: Security

While You’re Away – The Fraudsters Will Play

November 19th, 2019 by admin

Coming into the first big holiday of the season, we know you’re excited to be away from the office to relax and spend time with friends and family (so are we!). But this is also an important time to remind you of why the remote monitoring and management...

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Posted in: IT, Managed IT Services, Solutions, Support

Prevent Ransomware Attacks with Access Controls and Good PAM Practices

October 23rd, 2019 by admin

Modern businesses are all struggling with the growing threat of ransomware attacks. We deal with them all the time here at ICX, often spotting them and stopping them before our clients even become aware they are happening. The consensus on the best...

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Posted in: Security

How a Real Phishing Attack Can Happen

October 9th, 2019 by admin

We recently dealt with a very sneaky phishing attack and wanted to share it so you don’t fall victim to this too! A client looked up what they thought was the customer service team for the software they were having issues with. However, what they found...

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Posted in: Security, ICX

Reduce Downtime with Remote Monitoring

May 25th, 2019 by admin

For every hour that your servers, networks, and systems are down, your business is losing money. One hour of downtime can cost your business well over $80,000 in lost revenue and expenses, and this cost can significantly increase the longer an outage...

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Posted in: Solutions

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