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Smart Business Tech Tips for Fall

October 6th, 2021 by admin

Technology can make our lives easy and convenient, but you need to be at least a little savvy. Here are some smart simple tech tips for the fall: Make relevant updates. Smart phone and PC operating systems update every few months, and updating can...

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Posted in: Managed IT Services, ICX, Solutions

Cybersecurity Threats Schools are Facing in 2021

September 1st, 2021 by admin

Classrooms have never been more connected, and because of that, they've never been more vulnerable to internet-powered threats. Many students are issued laptops or tablets instead of textbooks, while teachers and administrators rely on dozens of apps...

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Posted in: Security, Solutions

Back to Basics: Service Desk Support FAQs

August 11th, 2021 by admin

Our talented Service Desk support team are the backbone of the I.T. Managed Services solutions we deliver every day. They can troubleshoot and fix a variety of simple or complex problems with your device so your work day can continue being productive....

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Posted in: Security, Solutions

Smart Effective SaaS Business Backup Solutions

July 28th, 2021 by admin

You may recall that in January 2021 we posted a blog called 'Think Your SaaS Data is Automatically Secured? Think Again.' In that post we made the case for having a strong backup solution for any of your cloud-hosted business applications, even Microsoft...

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Posted in: Security, Solutions

Where Physical Security and Cybersecurity Intersect for Your Business

June 23rd, 2021 by admin

We wanted to share a great webinar that took place recently which was hosted by two partners of ICX. Bates Security focuses on physical security including fire, burglar, access control and camera systems and Heron Managed Services is a fellow IT managed...

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Posted in: Security, Solutions

Hot Summer Technology Tips

June 16th, 2021 by admin

As you and your employees venture out on summer travel, keep these tips in mind to protect your cybersecurity and device’s physical condition from the hot summer days. No matter where you may roam, these simple steps will help your devices stay...

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Posted in: Solutions

ICX Articles Featured on the Jacksonville Business Journal!

May 12th, 2021 by admin

While we love blogging to share knowledge and news, we are thrilled to contribute some articles over the next few months to the Jacksonville Business Journal to reach a wider audience. Under the Thought Leadership section of the Jax Business Journal website,...

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Posted in: Managed IT Services, Security, Solutions

Why Endpoint Detection and Response Is Not Enough

April 14th, 2021 by admin

A war cannot be won on one front with a single arsenal–you need a well-trained army, navy, and air force. Likewise, fending off criminal hackers requires a diverse pool of technologies, trained security experts, and tried and tested practices...

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Posted in: Security, Solutions

Improve Collaboration and Knowledge Sharing with New Microsoft 365 Features Coming Soon!

March 24th, 2021 by admin

We are excited to share new Microsoft 365 features that are on the horizon for release to existing and new users soon! If you don't use ICX to manage your Microsoft 365 setup, users, and security now is a great time to make the switch. Request a quote...

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Posted in: Managed IT Services, Solutions

How to Rollback from Ransomware to Recover Fast

January 13th, 2021 by admin

Not be alarmist, but ransomware wreaked havoc in 2020. It may be even worse this year. The average ransom payment jumped 31% to $233,817 in the third quarter from the second quarter, according to a report from Coveware. Average ransom payment? Up to...

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Posted in: Managed IT Services, Security, Solutions

Think Your Cloud Data is Automatically Secured? Think again.

January 6th, 2021 by admin

This is a news flash for all Microsoft 365 users. Microsoft 365 is not automatically protected. But it's hosted, in the 'cloud,' it must be secure, right? As organizations increasingly move data into cloud-based applications, many believe that traditional...

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Posted in: Security, Solutions

The Unsung Hero in the Fight Against Ransomware

November 11th, 2020 by admin

In 2019, ransomware attacks impacted 89 college, universities, and school districts, 113 state, and municipal governments and agencies, and 764 healthcare providers - and those are heavily protected organizations! There are countless tools that managed...

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Posted in: Security, Solutions

The Cyber Breach Liability Conundrum

October 28th, 2020 by admin

Cybersecurity is a business decision. Just like you would ensure your equipment or buy worker’s comp to protect your employees, cyber liability insurance is a critical piece of your business protection and continuity strategy. Cyber liability insurance...

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Posted in: Security, ICX

The Evolution of IT Managed Services

September 16th, 2020 by admin

At the outset of enterprise computing, information technology services and management were focused on a break/fix basis, meaning computer systems were only managed by an expert when they did not work, necessitating a technician to come out to fix it....

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Posted in: Security, Solutions


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