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News and Technology Articles

What Are the Benefits of a Service Desk?

January 30th, 2023 by admin

Service desk services are an important part of IT service management. Service desks provide prompt, reliable customer service by responding to inquiries and resolving various technical issues that customers may experience or need help with. Common services...

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Posted in: Solutions

Back to Basics: Service Desk Support FAQs

August 11th, 2021 by admin

Our talented Service Desk support team are the backbone of the I.T. Managed Services solutions we deliver every day. They can troubleshoot and fix a variety of simple or complex problems with your device so your work day can continue being productive....

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Posted in: Security, Solutions

Basic Tech Fix Tips to Try Before You Call

February 5th, 2020 by admin

We are always here on-demand to assist with any PC problem, but sometimes it's faster and easier to try to fix simple issues yourself first. Here are some basic tips we recommend you try first when you run into these common problems. For browser problems...

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Posted in: Solutions

The Real Value of IT Managed Services to CEOs

July 3rd, 2019 by admin

The value of ‘managed’ or ‘outsourced IT services’ are many, but it comes down to risk vs. reward. Businesses are always trying to cut overhead while gaining revenue. It’s that delicate balance between output and earnings...

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Posted in: IT, Managed IT Services, Security, Solutions

Never Worry About Inevitable IT Issues With Our Service Desk

April 24th, 2019 by admin

When it comes to IT, it's never a matter of "if" the tech your using will run into a problem but "when" as it's an inevitability that something will go wrong. From technical errors to human errors an issue will arise, and someone...

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Posted in: IT, Support

Support You Can Count On

August 25th, 2018 by admin

Have you ever had to come to a grinding halt because your computer crashed? You need a service desk you can get a hold of ASAP and to get back on track before a minor work stoppage turns into a catastrophe. That's why our certified technicians...

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Posted in: Support

Service Desk

March 23rd, 2018 by admin

It's 2pm on a Friday, the finish line is within your sights. You are imagining that lazy Saturday morning you have been longing for since Wednesday, when your computer crashes! That proposal you were working on for a big client...gone, there goes...

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Posted in: Solutions

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