May 23rd, 2023 by admin
Remote Monitoring and Management (RMM) is a technology that monitors and manages computers, networks, and other IT systems remotely. It enables administrators, engineers, or technicians to proactively detect issues, resolve problems quickly and maintain...
Posted in: IT, Managed IT Services, Solutions
March 21st, 2023 by admin
Technology-as-a-service (TaaS) is a new business model that enables organizations to access the latest technologies without making large upfront investments in technology hardware or software. It is similar to the traditional Software as a Service (SaaS)...
Posted in: Solutions
December 21st, 2022 by admin
Network design is essential to ensure the smooth functioning of any organization. Good network design allows organizations to keep up with evolving technology and changing business needs, enabling them to continue offering their services or products...
Posted in: Solutions
December 12th, 2022 by admin
Managed print services can bring many benefits to organizations and businesses of all sizes. From improved productivity to cost savings, managed print services offer a wide range of advantages that are tailored to the specific needs of businesses....
Posted in: Solutions
October 26th, 2022 by admin
The definition of technology as a service (TaaS) can be somewhat nebulous, but in general, it refers to the outsourcing of tech-related functions and tasks. This could include anything from managed IT services and cloud computing to software development...
Posted in: IT, Managed IT Services, Solutions
August 18th, 2021 by admin
RingCentral harnesses the power of the cloud to help today's modern, mobile businesses communicate faster, smarter, and more effectively than ever before. Built on a secure and reliable cloud communication and collaboration platform, RingCentral goes...
Posted in: Managed IT Services, Solutions, Support
May 12th, 2021 by admin
While we love blogging to share knowledge and news, we are thrilled to contribute some articles over the next few months to the Jacksonville Business Journal to reach a wider audience. Under the Thought Leadership section of the Jax Business Journal website,...
Posted in: Managed IT Services, Security, Solutions
March 24th, 2021 by admin
We are excited to share new Microsoft 365 features that are on the horizon for release to existing and new users soon! If you don't use ICX to manage your Microsoft 365 setup, users, and security now is a great time to make the switch. Request a quote...
Posted in: Managed IT Services, Solutions
September 1st, 2020 by admin
We always recommend our client partners setup and maintain 2-factor authentication for their organizations. And the basis of that strong recommendation is simple, and it's the only fool-proof secure way to ensure passwords are not compromised. Two-factor...
June 10th, 2020 by admin
A recent study commissioned by the World Bank Group estimates there are between 365-445 million small-to-medium-sized businesses (SMBs) in emerging markets around the world, employing up to 60 percent of the total workforce. As these businesses...
May 27th, 2020 by admin
June 16, 2020 11:30 a.m ET | 12:30 p.m. Central Jaysin Nguyen Sr. Staff Engineer, Security RingCentral Dean Young RVP Partner Sales - East RingCentral Please join RingCentral for a quick 30-minute discussion on how I.T. departments are addressing...
Posted in: Webinar
April 29th, 2020 by admin
As the reality sets in that we may be working from home for longer than anyone initially anticipated, more CEOs and entrepreneurs who frequently work remotely are offering smart advice to bring the rest of us up to speed. According to Inc.com, LinkedIn...
Posted in: ICX
January 15th, 2020 by admin
Technology continues to move at light speed, and there’s a lot of neat stuff to look for in the year ahead. The major trends to watch at Artificial Intelligence as a Service, 5G data networks, computers that can see (yes!), extended reality, advances...
Posted in: Press Release
November 19th, 2019 by admin
Coming into the first big holiday of the season, we know you’re excited to be away from the office to relax and spend time with friends and family (so are we!). But this is also an important time to remind you of why the remote monitoring and management...
Posted in: IT, Managed IT Services, Solutions, Support
November 13th, 2019 by admin
For those of you on the fence about when to upgrade your operating systems off Windows 7 to Windows 10, this blog is for you! There are many additional consequences, aside from security, that will impact your day-to-day use of your computers if you do...
November 6th, 2019 by admin
As discussed in last week’s blog, Why All Networks Require Maintenance, it is clear how important consistent on-going network maintenance is to your businesses’ security and productivity. Good network maintenance doesn’t have to cost an arm and a leg...
Posted in: Solutions
October 16th, 2019 by admin
Gig-speed internet is shorthand for broadband service with up to gigabit-per-second download speeds and it’s the fancy new thing on the market. Although it might seem like having ultra-fast internet is necessary in your business, the truth is signing...
October 2nd, 2019 by admin
One of the IT projects we are doing more and more frequently over the past few years is creating a virtual office setup for organizations. They do this to either augment and support their current office staff so they can work from home on occasion...
September 19th, 2019 by admin
The next Windows 10 update is anticipated in September or October and is known as version 1909. It is supposed to be the smallest yet most practical update this year. Because this update is focused on performance improvements, enterprise features, and...
Posted in: Solutions
September 18th, 2019 by admin
As time marches on, cyberattacks grow more sophisticated, more malicious, and more widespread. And with advanced cybercriminals finding new ways into organizations, businesses of every size risk being attacked. So, today’s companies need to understand...
September 4th, 2019 by admin
We have partnered with businesses since 2010 and one thing has stood out to us over the years is that replacing, updating, and managing computers for a business is tough, expensive, and time-consuming. That is why we have created a brand-new way to...
August 21st, 2019 by admin
One of the important services we provide clients here at ICX is patch management. But what does that even mean? A patch is a change to a computer program that is designed to update, fix, or improve it by securing vulnerable areas. Patches aim to: Fix...
June 15th, 2019 by admin
Upgrading your systems doesn't have to be a hassle with ICX Managed Services. We will design, implement, and manage your entire IT infrastructure for you but, it is imperative to know when it's time to upgrade your current networks because it could...
Posted in: Managed IT Services, Solutions
June 3rd, 2018 by admin
Whether your company is just getting started or has been in business for decades, it can be difficult to get a good overview of your IT systems. The longer you avoid sorting through the mess of applications, hardware, and supporting infrastructure,...
Posted in: Solutions
