December 18th, 2019 by admin
The Department of Homeland Security’s Cyber Infrastructure (CISA) division released an alert on currently circulating online browsing/shopping scams and malware campaigns you should be aware of. The alert warns about fake ads or shipping notifications, which may include attachments infected with malware....
Posted in: Security
December 11th, 2019 by admin
As both an IT managed service provider and a busy office with team members working both in and out of the office, we utilize Microsoft Teams, a part of the Office 365 cloud suite, quite regularly. Among the features we enjoy the most is the ability to create small groups based around a task, client...
Posted in: Managed IT Services
November 26th, 2019 by admin
Teaching your employees how to be cyber-conscious and take precautions is an important part of your company's overall security awareness training. That's why we felt it was important to share this e-book from our partner Arctic Wolf that breaks down some important cybersecurity issues and how to approach...
Posted in: Security
November 19th, 2019 by admin
Coming into the first big holiday of the season, we know you’re excited to be away from the office to relax and spend time with friends and family (so are we!). But this is also an important time to remind you of why the remote monitoring and management tools we deploy are so important. Because while...
Posted in: IT, Managed IT Services, Solutions, Support
November 13th, 2019 by admin
For those of you on the fence about when to upgrade your operating systems off Windows 7 to Windows 10, this blog is for you! There are many additional consequences, aside from security, that will impact your day-to-day use of your computers if you do not upgrade to Window 10 by the deadline. For example,...
November 6th, 2019 by admin
As discussed in last week’s blog, Why All Networks Require Maintenance, it is clear how important consistent on-going network maintenance is to your businesses’ security and productivity. Good network maintenance doesn’t have to cost an arm and a leg but it should be comprehensive. When done right,...
Posted in: Solutions
October 30th, 2019 by admin
Recent estimates revealed that 80% of total IT costs occur after the initial purchase, making network maintenance decisions even more critical than asset acquisition talks. Networks need maintenance because they are the lifeblood of your operations and running with a malfunction or improper settings...
Posted in: Managed IT Services
October 23rd, 2019 by admin
Modern businesses are all struggling with the growing threat of ransomware attacks. We deal with them all the time here at ICX, often spotting them and stopping them before our clients even become aware they are happening. The consensus on the best way to prepare for the eventuality of a ransomware...
Posted in: Security
October 16th, 2019 by admin
Gig-speed internet is shorthand for broadband service with up to gigabit-per-second download speeds and it’s the fancy new thing on the market. Although it might seem like having ultra-fast internet is necessary in your business, the truth is signing up for a gigabit connection just because it’s currently...
October 9th, 2019 by admin
We recently dealt with a very sneaky phishing attack and wanted to share it so you don’t fall victim to this too! A client looked up what they thought was the customer service team for the software they were having issues with. However, what they found online was a fake customer service number that...
October 2nd, 2019 by admin
One of the IT projects we are doing more and more frequently over the past few years is creating a virtual office setup for organizations. They do this to either augment and support their current office staff so they can work from home on occasion or during off-hours as-needed or they may have some...
September 19th, 2019 by admin
The next Windows 10 update is anticipated in September or October and is known as version 1909. It is supposed to be the smallest yet most practical update this year. Because this update is focused on performance improvements, enterprise features, and quality enhancements with no real structural changes,...
Posted in: Solutions
September 18th, 2019 by admin
As time marches on, cyberattacks grow more sophisticated, more malicious, and more widespread. And with advanced cybercriminals finding new ways into organizations, businesses of every size risk being attacked. So, today’s companies need to understand what the consequences will be if, and when, it happens....
September 11th, 2019 by admin
Cybersecurity is an important topic for our clients, but it encompasses a lot of different things. Managing cyber risk entails dealing with sprawling networks, endpoints ranging from work PCs to personal smartphones, and cybercriminals using increasingly sophisticated methods for launching attacks....
Posted in: Security
September 4th, 2019 by admin
We have partnered with businesses since 2010 and one thing has stood out to us over the years is that replacing, updating, and managing computers for a business is tough, expensive, and time-consuming. That is why we have created a brand-new way to simplify how you procure, maintain, and replace computers,...
August 21st, 2019 by admin
One of the important services we provide clients here at ICX is patch management. But what does that even mean? A patch is a change to a computer program that is designed to update, fix, or improve it by securing vulnerable areas. Patches aim to: Fix security vulnerabilities Implement bug fixes Improve...
August 14th, 2019 by admin
As Floridians we face the challenges that hurricane season brings every year. So, after you’ve stocked supplies at home and serviced your generator, check that your business is also prepared should a big storm wreak havoc on your operations and ability to serve customers. Here are some important disaster...
Posted in: Support
August 7th, 2019 by admin
Spoofing is a sneaky type of online fraud that tricks users and networks into believing that information is real when it’s actually fake. Typically, a cybercriminal will pose as a known, trusted person in your network (office typically) and they will try to get personal information, money, or help...
Posted in: Security
July 31st, 2019 by admin
When businesses face a problem, IT consultants strive to resolve the issue by implementing technological strategies that enhance operations and eliminate significant production problems. Concerns that a company may face could include diminishing productivity, a decrease in customer trust and satisfaction,...
July 24th, 2019 by admin
ICX Managed Services helps clients improve organizational and individual performance by leveraging a well-managed IT infrastructure, backed up by expert IT support and advice. This often means we consult on larger IT upgrade projects or help solve workflow challenges acting as your virtual CIO to...
Posted in: Managed IT Services
July 17th, 2019 by admin
According to IDC, 40% of all technology spending will go toward digital transformations, with enterprises spending more than $2 trillion through 2019. But what exactly is that money funding? Things like integrated CRM, marketing, and customer service platforms are often a focus of such an initiative....
Posted in: Solutions
July 10th, 2019 by admin
ICX had the privilege of sponsoring this year's SWAG Awards Future Funds scholarships to six truly impressive and motivated young people through the Police Athletic League of Jacksonville. President Bill Woody is passionate about the work this organization is doing to empower and educate...
Posted in: Outreach
July 3rd, 2019 by admin
The value of ‘managed’ or ‘outsourced IT services’ are many, but it comes down to risk vs. reward. Businesses are always trying to cut overhead while gaining revenue. It’s that delicate balance between output and earnings every CEO walks. And maintaining a secured, always-on...
Posted in: IT, Managed IT Services, Security, Solutions
June 15th, 2019 by admin
Upgrading your systems doesn't have to be a hassle with ICX Managed Services. We will design, implement, and manage your entire IT infrastructure for you but, it is imperative to know when it's time to upgrade your current networks because it could be potentially running your business to the ground....
Posted in: Managed IT Services, Solutions
May 25th, 2019 by admin
For every hour that your servers, networks, and systems are down, your business is losing money. One hour of downtime can cost your business well over $80,000 in lost revenue and expenses, and this cost can significantly increase the longer an outage is occurring. We understand how critical it is to...
Posted in: Solutions
April 24th, 2019 by admin
When it comes to IT, it's never a matter of "if" the tech your using will run into a problem but "when" as it's an inevitability that something will go wrong. From technical errors to human errors an issue will arise, and someone has to deal with it. That's why we have our Service...
March 14th, 2019 by admin
This has been an incredible year for ICX Managed Services. Founded in 2010, we set forth a mission to provide the best network management and day-to-day monitoring for small to mid-sized enterprise businesses and organizations. Striving to be the number one source of IT management and network...
Posted in: Solutions
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