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How to Rollback from Ransomware to Recover Fast

January 13th, 2021 by admin

Not be alarmist, but ransomware wreaked havoc in 2020. It may be even worse this year. The average ransom payment jumped 31% to $233,817 in the third quarter from the second quarter, according to a report from Coveware. Average ransom payment? Up to nearly $250,000, compared to $100,000 in 2019, though...

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Posted in: Managed IT Services, Security, Solutions

Think Your Cloud Data is Automatically Secured? Think again.

January 6th, 2021 by admin

This is a news flash for all Microsoft 365 users. Microsoft 365 is not automatically protected. But it's hosted, in the 'cloud,' it must be secure, right? As organizations increasingly move data into cloud-based applications, many believe that traditional best practices, such as data backup are outdated....

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Posted in: Security, Solutions

Ramp Up Your Data Security Protocols Before the Holidays

November 18th, 2020 by admin

While the world is excited to focus on the cheer and goodwill that accompanies the holiday season, cybersecurity criminals will use the good mood to wreak havoc. And the fact is, this year, more than ever before, Santa must go digital, so online shopping is going to spike. In a survey of 2,000 U.S....

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Posted in: Security

The Unsung Hero in the Fight Against Ransomware

November 11th, 2020 by admin

In 2019, ransomware attacks impacted 89 college, universities, and school districts, 113 state, and municipal governments and agencies, and 764 healthcare providers - and those are heavily protected organizations! There are countless tools that managed service providers (MSPs) use to protect their...

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Posted in: Security, Solutions

The Cyber Breach Liability Conundrum

October 28th, 2020 by admin

Cybersecurity is a business decision. Just like you would ensure your equipment or buy worker’s comp to protect your employees, cyber liability insurance is a critical piece of your business protection and continuity strategy. Cyber liability insurance is recommended for all businesses today. It helps...

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Posted in: Security, ICX

Cybersecurity Mindfulness for Your Business

September 30th, 2020 by admin

Cybersecurity is important. On that point, we all agree. But maintaining focus on your cybersecurity protocols throughout doing business is where most companies fail. On average, Websites are attacked 94 times per day. Taking your attention off cybersecurity for even a moment can result in severe consequences...

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Posted in: Security

The Evolution of IT Managed Services

September 16th, 2020 by admin

At the outset of enterprise computing, information technology services and management were focused on a break/fix basis, meaning computer systems were only managed by an expert when they did not work, necessitating a technician to come out to fix it. This technician may also have been the person who...

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Posted in: Security, Solutions

The Top 5 Cyberattacks of August 2020

September 9th, 2020 by admin

We talk about cybersecurity all the time because it's the #1 concern of our clients. That's why we partner with smart cybersecurity solution firms like Arctic Wolf to deploy the best tools available for our clients. Our Arctic Wolf offerings for managed services clients include managed detection and...

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Posted in: Security, Solutions

The Case for Two-Factor Authentication

September 1st, 2020 by admin

We always recommend our client partners setup and maintain 2-factor authentication for their organizations. And the basis of that strong recommendation is simple, and it's the only fool-proof secure way to ensure passwords are not compromised. Two-factor authentication (2FA) lets you protect valuable...

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Posted in: Security, ICX

Adapting to Deliver Service Throughout COVID-19

August 5th, 2020 by admin

While the world has grappled with how to stop the spread of COVID-19, essential workers like managed service providers have also had to adapt our business practices to protect our employees rapidly, their families, and our community. In addition to following all CDC and state and local guidelines,...

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Posted in: Security, Solutions

Free Webinar with Datto | Your Secret Weapon Against Cybercrime

July 1st, 2020 by admin

We are excited to announce we have partnered with Datto to bring you an info-packed webinar on July 28 that 10 am EST called Your Secret Weapon Against Cybercrime. Hosts Desraie Thomas, Channel Development Manager from Datto, and COO Justin Kane from ICX will explain some of the common cybersecurity...

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Posted in: Managed IT Services, Security, ICX

How to Stop Inside Security Threats

May 11th, 2020 by admin

While most businesses are focused on external security threats, there are two kinds of internal threats that deserve equal consideration and mitigation. Both accidental and intentional threats come in a lot of shapes and sizes, but there are some simple ways you can protect your organization. In a...

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Posted in: Security

7 Important Security Measures for Working Remotely

April 15th, 2020 by admin

Working remotely has suddenly become a necessity, but personal devices and unsecured internet connections can leave employees vulnerable to a variety of cyber threats. Fortunately, there are a few simple steps you can take to safeguard you and your customer's data. #1 Make sure your PC is password...

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Posted in: Security

Alert | Cybercrime Increase Due to COVID-19

March 25th, 2020 by admin

We are closely monitoring the impacts to our customers of COVID-19. One that has come to our attention is that cybercrime has dramatically increased over the last few days, and hackers are using COVID-19 to disguise emails to gain access to company and personal information. Please read this relevant...

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Posted in: Security, ICX, Support

Network Threat Assessments for Today’s Aggressive and Evolving Threat Landscape

February 19th, 2020 by admin

Today’s workplaces have changed – workers are mobile and they want around-the-clock access to networks from a myriad of devices of their choosing from locations around the world. This evolution has changed the way businesses need to think about and administer network security. To combat the myriad...

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Posted in: Security

Cybersecurity Managed Detection and Response Explained

January 27th, 2020 by admin

Comprehensive cybersecurity sounds like an impossible-to-achieve oxymoron in today’s highly digital and vulnerable world. But it’s not. We partner with Arctic Wolf to provide comprehensive managed detection and response for your business with 24x7 monitoring that provides on-going, behind-the- scenes...

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Posted in: Security

Office 365 'Password Expiring' Phishing Scam

January 8th, 2020 by admin

This is an important alert for all our Microsoft Office 365 users. This scam originally came up last summer but it has been making the rounds again so we wanted to bring it back up. If you have received an email with a subject line something like, "Office 365 Password About to Expire" claiming...

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Posted in: Security

Holiday Scams and Malware Alert

December 18th, 2019 by admin

The Department of Homeland Security’s Cyber Infrastructure (CISA) division released an alert on currently circulating online browsing/shopping scams and malware campaigns you should be aware of. The alert warns about fake ads or shipping notifications, which may include attachments infected with malware....

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Posted in: Security

5-Minute Cybersecurity Training Guide for Your Employees

November 26th, 2019 by admin

Teaching your employees how to be cyber-conscious and take precautions is an important part of your company's overall security awareness training. That's why we felt it was important to share this e-book from our partner Arctic Wolf that breaks down some important cybersecurity issues and how to approach...

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Posted in: Security

The Immediate Impacts of Failing to Upgrade to Windows 10 Now!

November 13th, 2019 by admin

For those of you on the fence about when to upgrade your operating systems off Windows 7 to Windows 10, this blog is for you! There are many additional consequences, aside from security, that will impact your day-to-day use of your computers if you do not upgrade to Window 10 by the deadline. For example,...

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Posted in: Security, Support

Prevent Ransomware Attacks with Access Controls and Good PAM Practices

October 23rd, 2019 by admin

Modern businesses are all struggling with the growing threat of ransomware attacks. We deal with them all the time here at ICX, often spotting them and stopping them before our clients even become aware they are happening. The consensus on the best way to prepare for the eventuality of a ransomware...

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Posted in: Security

How a Real Phishing Attack Can Happen

October 9th, 2019 by admin

We recently dealt with a very sneaky phishing attack and wanted to share it so you don’t fall victim to this too! A client looked up what they thought was the customer service team for the software they were having issues with. However, what they found online was a fake customer service number that...

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Posted in: Security, ICX

The Real Costs of Data Breaches

September 18th, 2019 by admin

As time marches on, cyberattacks grow more sophisticated, more malicious, and more widespread. And with advanced cybercriminals finding new ways into organizations, businesses of every size risk being attacked. So, today’s companies need to understand what the consequences will be if, and when, it happens....

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Posted in: Security, Solutions, Support

8 Metrics to Help Quantify Your Businesses' Cyber Risk

September 11th, 2019 by admin

Cybersecurity is an important topic for our clients, but it encompasses a lot of different things. Managing cyber risk entails dealing with sprawling networks, endpoints ranging from work PCs to personal smartphones, and cybercriminals using increasingly sophisticated methods for launching attacks....

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Posted in: Security

Patch Management 101

August 21st, 2019 by admin

One of the important services we provide clients here at ICX is patch management. But what does that even mean? A patch is a change to a computer program that is designed to update, fix, or improve it by securing vulnerable areas. Patches aim to: Fix security vulnerabilities Implement bug fixes Improve...

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Posted in: Security, Solutions, Support

Spoofing is Sneaky - Learn How to Avoid a Spoofing Attack

August 7th, 2019 by admin

Spoofing is a sneaky type of online fraud that tricks users and networks into believing that information is real when it’s actually fake. Typically, a cybercriminal will pose as a known, trusted person in your network (office typically) and they will try to get personal information, money, or help...

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Posted in: Security

The Real Value of IT Managed Services to CEOs

July 3rd, 2019 by admin

The value of ‘managed’ or ‘outsourced IT services’ are many, but it comes down to risk vs. reward. Businesses are always trying to cut overhead while gaining revenue. It’s that delicate balance between output and earnings every CEO walks. And maintaining a secured, always-on...

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Posted in: IT, Managed IT Services, Security, Solutions

Is the IT Security Gap a Threat to SMBs? [CHART]

December 8th, 2016 by admin

Now that it’s officially December, it’s time to sit down and really think about what 2017 will bring. Over the past year we’ve seen higher adoption of virtualization, web applications and Bring Your Own Device (BYOD) environments. As these and similar trends develop, security threats are likely to continue...

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Posted in: IT, Security


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